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"This was our second visit to the hotel and we can't wait for a third trip. From the moment you arrive you feel like you are a VIP and Mark the concierge is amazing, such an asset to the hotel. After being welcomed with a glass of fizz and a tour of the hotels facilities Mark leaves you to relax at your own pace, he even shows you to your room once it is ready. The suite with hot tubs are unreal, we haven't stayed anywhere like it anywhere else. The restaurants and cocktail lounge are all fantastic and the spa is a very laid back relaxing area where you feel at ease instantly. Food was gorgeous, we had tapas in the cocktail lounge for lunch, the evening meal in Mizumi was gorgeous and breakfast was excellent. We can't wait to stay again. Thank you all."

"thank for a very nice 2 nites at windermere hotel "

"The room was lovely and clean woth great sound proofing . A plumbing issue was rapidly dealt with and staff were very helpful in all hotel departments"

"Staff were great, area was perfect as next to the boat stop, steam engine trip and aquarium. "

"very well decorated staff are great very friendly "

"Hotel clean tidy and friendly staff"

"Staff friendly, clean rooms,enjoyable stay "

"Great hotel room"

"We stayed here "