Find hotels near Lake Santa Maria, Senale San Felice from SAR 258

"We were looking forward to our 3 nights stay at Lady Maria, but after first 24 hours an accumulation of things made it very mediocre. Any of these events on a stand-alone would not have bothered us, but put together they left an unpleasant feeling. When you arrive, it is not obvious which entrance will take you to reception, so you walk around with your luggage trying various doors, some locked. The computer screen at the reception is covered in thick layer of dust. When we checked in the room, there were no towels or soap to wash hands. When you take stairs to go down to reception level, you end up with emergency exit door with no indication that it will not sound an alarm when you open it. Simple sign «reception » would have been helpful. The bar is officially open until 10pm, when we arrived at 9:30pm, the person serving seemed irritated that we showed up, saying that he is closing down, served us 2 desserts and directed us to an isolated « living room area », he then closed everything down at 9:40pm. Breakfast has very little savory options, a lot of cakes, with artificial taste and too sweet. Coffee was not good. Juice colors were unnatural. We didn’t come back the following days, there are better options in the area. Fitness room is a box, overcrowded with cardio machines, no place to move in between. The only good thing about this hotel is location. Room was comfortable and well decorated, but service and overall experience were low quality. "

"No focus on customer service, only money making oriented. Avoid at all costs. If I could give zero rating, I would have."

"Staff were very friendly and helpful. Liked having the use of a fridge (shared with other guests) and alcoholic and non alcoholic beverages available in a fridge at very reasonable cost. "