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"Stayed for 3 nights here. The hotel, staff and service were great. Room was clean and comfortable. Breakfast was excellent; dined one night at the bar beside the pool and the fried vegetarian wraps were delicious. Pool was clean and so refreshing. Easy to walk into the city for eating options. Overall, enjoyed it here!"

"Lovely hotel sat overlooking Kandy and a sanctuary away from the business of elsewhere. As per other reviews, the road up is quite steep and winding but all of the drivers we had were very careful - use the Pick me app (Sri Lankan Uber) and it will cost about £1.50 in a tuk tuk and £2.50 in a taxi We found the staff to be exceptional - from the very moment you arrive in reception the whole team make you feel so welcome …special mentions to Gobi who was super helpful and Oliver and Olivia who give fantastic massages in the spa. Food in the restaurant was a good standard and reasonably priced, but whether it is there, your room or the infinity pool, this place is all about those beautiful views "

"Great hotel in the prime location but very quiet at night. Room was beautiful robes were so comfy staff was great would definitely come back"

"Very comfortable bed in a room with stunning views over the lake in Kandy. Only downside was no lift, but staff were very helpful getting the bags up to the room. Will stay there again if I’m back in Kandy."

"The Grand Serendib was a wonderful stay. The staff were extremely helpful and even helped with things like printing train tickets, they also made sure our special occasion felt even more special. Thank you very much to the entire team. "

"Prabhavi and Dinesh were very accommodating. Clean room and great service. Beautiful hotel"

"It is very nice hotel, the view is pretty, but the staff are not trained at all, their is poor. The food is okay, heavy in the SriLankan food. I love the chef very helpful, excellent English, and pleasant. unfortunately I forgot his name. "

"I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel. "

"The best view in Kandy, from both our balcony and the infinity pool you look over the whole of Kandy lake with numerous mountains in the background. Staff were incredible, extremely helpful and always friendly and happy to assist. "