Hotel El Tucano Resort & Thermal Spa

3.5 star property
Surround yourself with mountain serenity while you unwind by the pool or explore your adventurous side with tennis and mini golf.

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Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
View from property
Indoor spa tub
Outdoor pool
Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Gym
  • Spa
  • Breakfast included
The current price is SAR 437
SAR 493 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

Family Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Cable/satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

Junior Suite

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 18 min walk
  • Aquas Zarcas Square - 6 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive
  • Poás Volcano National Park - 76 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar, and a terrace. Indulge in Ayurvedic treatments, a facial, and a body scrub at The Spa, the onsite spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a banquet hall
  • Meeting rooms, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 87 rooms offer amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Foresta

Things to do

  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and within 6 mi (10 km) of Aquas Zarcas Square and Quesada City Park. Platanar Volcano and Laguna Río Cuarto are also within 16 mi (25 km).

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Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 340 reviews
Rating 8 - Good. 108 out of 340 reviews
Rating 6 - Okay. 64 out of 340 reviews
Rating 4 - Poor. 39 out of 340 reviews
Rating 2 - Terrible. 24 out of 340 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

2/10 Terrible

Naveen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

jeff

Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great experience, enjoyable place.
Stayed 1 night in Sep 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

10/10 Excellent

Nazareno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022

8/10 Good

MAXWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
Stayed 2 nights in May 2024

6/10 Okay

David

Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

8/10 Good

Jessica Burgos

Liked: Cleanliness, amenities, property conditions & facilities
Nice and relaxing

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
The grounds are great, but the rooms are trash.
Stayed 6 nights in Mar 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.
Stayed 1 night in Apr 2024

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff, need to work on facilities since looked

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
Stayed 2 nights in Oct 2022