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"We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!."

"Second weekend here this year, its a great place to stay. Nice helpful staff, special thank you to the kind lady on reception who helped us with elstoplasts on arrival. In terms of quality accommodation at a great price, this is hard to beat. "

"great hotel. great location "

"Really very good Some noise from refurb but ok"

"Stayed at the Paloma many times Alway a great time Some rooms nead updating but are large clean with all amenities Staff at reception are fantastic Love the pool bar area "

" Kekwk"

"Hotel was very clean. We initially had a room on thr"

"This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again. "

"Second stay here and it’s fantastic again. The apartment is HUGE, only had a one bed this time but ample room for me and my son. I was ill and wasn’t allowed out in the sun but you could easily live in this apartment never mind just holiday in it. The hot tub was a life saver and I’d urge anyone to spend the extra on it, I’m going back to Tenerife in August and there’s no hot tub apartments available which is a disaster. Anyway, just stay here, it’s great. "