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Hotel Jardines Arenal

3.0 star property
Hotel in La Fortuna with free breakfast and a coffee shop

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Photo gallery for Hotel Jardines Arenal

Outdoor pool
Garden view
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Superior Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Route 142, 1km from La Fortuna, de San Carlos, La Fortuna, Alajuela, 21007

What's nearby

  • Costa Rica Chocolate Tour - 7 min drive - 6.1 km
  • Baldi Hot Springs - 8 min drive - 8.1 km
  • Los Lagos Hot Springs - 9 min drive - 9.0 km
  • La Fortuna Waterfall - 13 min drive - 9.0 km
  • Arenal Volcano - 25 min drive - 21.1 km

Getting around

  • La Fortuna (FON-Arenal) - 5 min drive

Restaurants

  • ‪Chocolate Fusión - ‬4 min drive
  • ‪La Vid Steakhouse & Pizza - ‬4 min drive
  • ‪Rain Forest Café - ‬4 min drive
  • ‪Soda La Hormiga - ‬4 min drive
  • ‪La Fonda 506 - ‬4 min drive

About this property

Hotel Jardines Arenal

Hotel near Baldi Hot Springs
You can look forward to free full breakfast, a terrace, and a coffee shop/cafe at Hotel Jardines Arenal. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • Multilingual staff, 1 meeting room, and concierge services
Room features
All guestrooms at Hotel Jardines Arenal offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CRC 7950.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: CRC 7950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Jardines Arenal
Hotel Jardines Arenal Fortuna
Jardines Arenal
Jardines Arenal Fortuna
Hotel Jardines Arenal La Fortuna
Jardines Arenal La Fortuna
Hotel Jardines Arenal Costa Rica/Arenal Volcano National Park
Hotel Jardines Arenal Hotel
Hotel Jardines Arenal La Fortuna
Hotel Jardines Arenal Hotel La Fortuna

Frequently asked questions

Does Hotel Jardines Arenal have a pool?

Yes, this property has an outdoor pool.

Is Hotel Jardines Arenal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jardines Arenal?

Self parking is free at this property.

What time is check-in at Hotel Jardines Arenal?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Hotel Jardines Arenal?

Check-out is at noon.

Does Hotel Jardines Arenal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Jardines Arenal located?

Situated in the mountains, this hotel is 1.9 mi (3.1 km) from Puentes Colgantes del Arenal and 3 mi (4.8 km) from El Salto Fortuna River. Arenal Adventure World and Costa Rica Chocolate Tour are also within 6 mi (10 km).

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Hotel Jardines Arenal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 89 reviews
Rating 8 - Good. 32 out of 89 reviews
Rating 6 - Okay. 21 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 8 out of 89 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bien para las condiciones contratadas. En un jardín y distante de la ciudad.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water in the bathroom no hot water at all Different tile inside the bathroom and pipe sticking out no presión on the shower we rent more the just one room there and they all have problems liquids roof ettc
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to town and the National Park.
We enjoyed our stay at the hotel. The rooms were adequate but but exceptional. The hotel was close to town, and we took advantage of the various restaurants and shops. The best experience was the viist to the near-by butterfly center.
Stayed 3 nights in Mar 2018

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso con la Naturaleza
Un hotel alejado del bullicio de La Fortuna pero a la vez cerca de todo lo que necesitas. Personal muy amable, bilingüe y muy dispuestos a brindar asesoría, consejos y oportunidades de tours.

6/10 Okay

Eva, Sleepy Hollow - Illinois

Liked: Staff & service
Average Motel
Small room with not comfortable bed. Only cold water in the bathroom. We liked the breakfast and hot coffee in the morning. Small swimming pool was okay and we like all the flowers outside.
Stayed 1 night in Mar 2018

6/10 Okay

Ángeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No lo recomiendo
El hotel está alejado de la ciudad Sonia persona que nos Atendió es muy atento y amable además de eficiente Lo que resultó terrible es que se oye muchísimo ruido tanto de la carretera como todos los sonidos de las otras habitaciones y sobre todo lo más desagradable es la falta de limpieza en la ropa de cama. Las almohadas huelen a sudor de otro
Stayed 1 night in Feb 2018

6/10 Okay

Ryan, toronto

Liked: Staff & service
You get what you pay for
Hotel was a cheap price and that's what we got . Hot water was iintermitant a lot of Hwy noise in the rooms . Staff was friendly spoke decant English breakfast was ok
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Harold, San Jose, CR

Liked: Staff & service
It's an ok hotel close to La Fortuna
Friendly staff, hotel location is okay though is in front of the main street so you get to hear the cars passing by, breakfast is ok.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, decent price
nice little place with good view of the volcano and very decent pricing.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle vue de la montagne. Bien situé et rapport qualité/prix très bon.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Tricia, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad cancellation policy
Beware: There's another "El Jardin Hotel" in the Monte Verde area (a beautiful place with very nice owners). My rental car agency, "Economy" punched the wrong hotel in our GPS so we didn't make it to La Fortuna and wound up at the same name hotel in the Monte Verde area. I gave the Arenal Jardin Hotel 24 hour notice of what happened and they were unsympathetic. Not even a partial refund. They rebooked the room.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Práctico y básico,
Muy buena,
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This hotel is a little far from town. If you don't mind getting a taxi each time you go and leave town, it's fine. The bed was not very comfortable. The air conditioning made a clicking noise the entire time it was on. It was very pretty and breakfast was very nice. Other than location the other issues are fixable.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Marco, Escazú

Liked: Cleanliness, staff & service, property conditions & facilities
Acorde al precio
El hotel bien por el precio. El desayuno puede mejorar.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good place and staff. The service was very good................................ ......
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
This review was submitted before 2018 and has not been verified.

4/10 Poor

jose maria, Alcalá de Henares

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomendaría
Nos pusieron en las habitaciones más cercanas a donde se servía el desayuno y desde que inician el desayuno no se puede dormir. Pidan que no les den las habitaciones junto a recepción y donde dan los desayunos.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar, pero no hay personal en recepción después de las 9 pm
This review was submitted before 2018 and has not been verified.

6/10 Okay

fabiola

This review was submitted before 2018 and has not been verified.

10/10 Excellent

tanny, winnipeg canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff
Location was great manager helped us decide on what activities to do. When we wanted to add an extra day there was no room she booked us into another place and had some one drive us there
This review was submitted before 2018 and has not been verified.

6/10 Okay

denise, der Schweiz

Hotel ausserhalb vom Zentrum
Ein schöner, gepflegter Garten umgibt das Hotel. Direkte Sicht auf den Arenal. Morgens herrscht ohrenbetäubender Lärm von der Strasse her. Zimmer war soweit okey. Mit dem Taxi ist man schnell im Zentrum. Wenn man kein "gallo pinto" mag, hat man beim Frühstück verloren.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Tracy, Esterillos Oeste

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to shopping
Room was clean, no-frills. No glasses or ice. Breakfast was tasty. From our room, there was highway noise. From the beach where we live, dry and hot, to the mountains where it rained every day and was much cooler, it was a nice break.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Tracey, riverview, michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shady
We drove around looking for this hotel only to find out they had over booked and had no rooms after it was already paid for. still have not been refunded the money! worst part about it was it looked far from full!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Joe, H

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Motel on the main road but far away from anything
This is a really basic motel. You get a bed, bathroom, safe, TV and that's about it. The only plug socket we had was in the bathroom above the sink! We were in room 2, which is by the main road. The walls are really thin, so if your unlucky and get rooms 1, 2 or 3 you will be woken up to the sound of heavy goods vehicles at around 5.30am (even with earplugs). We asked If there were any other rooms available and the answer was 'no'. As in, that was the single word response we got. We had a look online though and rooms were available. When we asked about things to do in the area, all we could get was 'I don't know, but these tours we offer are really good...'. The other thing about this motel is that it's really far from anything, so you really need a car to stay here. The town will cost about $5 in taxi, and the national park is $25! Both one way!
This review was submitted before 2018 and has not been verified.

8/10 Good

Erika

Liked: Staff & service
Hotel review
Hotel was nice. Albeit the mattress bedding was a bit hard. There was also a few bugs every now and then. Location, very noisy from all the traffic going down in the road. It made it a bit difficult to sleep sometimes. Hotel was close to downtown La Fortuna with taxi about 2500 colones. Nice scenery outside with good view of the volcano. Customer service was excellent. Tasty breakfast provided every morning. They would also help you on booking tours during your stay. Good place to stay overall if you don't mind those tiny details.