8/10 Good
Jacqueline
Traveled with family
24 January 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is excellent. Clean, you have a kitchen and laundry right in your room and the cost was very attractive. The main gripe is that we had forwarded our luggage from Hakuba and I was first informed that reception was not attended to for 2 hours, then I was informed it was 3 and when we got there, it was 4. I was worried that nobody would be there to receive our luggage. Our luggage did arrive and was locked in the reception are but we were not informed, hence we went 3 days without our luggage. It was only because I went to reception when it was attended to and saw the luggage there that we knew, otherwise it might have been yet another day. TLDR: Property is excellent, location is pretty good with grocery stores and dining options on the main street (probs 6 minutes away) but if you're forwarding luggage, note that there may not be anyone there to receive it and when it is received, nobody tells you
Jacqueline
Stayed 4 nights in Jan 2025