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ANA Crowne Plaza Kyoto by IHG

4.0 star property
Hotel with a sauna, a short walk to Nijō Castle

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kyoto by IHG

Exterior
Indoor pool
Exterior
Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • Housekeeping
The current price is SAR 969
SAR 1,342 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Standard Room, 2 Twin Beds (Stocked Minibar) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Standard Room, 2 Twin Beds (Electric curtain) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Electric curtain)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Bathrobes
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055

What's nearby

  • Nijō Castle - 6 min walk - 0.5 km
  • Shijo Street - 13 min walk - 1.1 km
  • Nishiki Market - 3 min drive - 2.0 km
  • Kawaramachi Street - 3 min drive - 2.1 km
  • Kyoto Imperial Palace - 5 min drive - 3.5 km

Getting around

  • Nijojo-mae Station - 2 min walk
  • Nijo Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 112 min drive

Restaurants

  • ‪茶乃逢二条城店 - ‬3 min walk
  • ‪コージー - ‬2 min walk
  • ‪日本料理雲海 - ‬2 min walk
  • ‪屋上ビアガーデン - ‬1 min walk
  • ‪茶房前田 - ‬2 min walk

About this property

ANA Crowne Plaza Kyoto by IHG

Upscale hotel near Nijō Castle
Close to Nishiki Market, ANA Crowne Plaza Kyoto by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and wedding services
  • A front-desk safe, newspapers in the lobby, and multilingual staff
  • A 24-hour front desk, an elevator, and a banquet hall
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 291 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

Pool access available from 1:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

Frequently asked questions

Does ANA Crowne Plaza Kyoto by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM–9:00 PM.

Is ANA Crowne Plaza Kyoto by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Kyoto by IHG?

Limited spots are available.

What time is check-in at ANA Crowne Plaza Kyoto by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at ANA Crowne Plaza Kyoto by IHG?

Check-out is at 11 AM.

Where is ANA Crowne Plaza Kyoto by IHG located?

Located in Central Kyoto, this hotel is within a 10-minute walk of Mikane Shrine and Nijō Castle. Kawaramachi Street and Nishiki Market are also within 1 mi (2 km). Nijojo-mae Station is only a 2-minute walk and Karasuma Oike Station is 11 minutes.

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ANA Crowne Plaza Kyoto by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1030 reviews
Rating 8 - Good. 374 out of 1030 reviews
Rating 6 - Okay. 101 out of 1030 reviews
Rating 4 - Poor. 48 out of 1030 reviews
Rating 2 - Terrible. 23 out of 1030 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHAHLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best place i have been
Stayed 4 nights in Mar 2025

8/10 Good

Callen

Liked: Cleanliness, staff & service, amenities
Nice place. A little dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serge

Liked: Amenities
Nice room, bed very confortable, breakfast with a lot of options and very well located.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service from the staff. The breakfast was the best we've ever had from any hotel! Highly recommend this hotel!

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient as it was close to Nijo Castle, which I visited during this trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision was to stay here it was great to relax in a comfortable environment so close to airport. Was a 5 min walk to airport which is all covered and if needed right by train as well
Stayed 9 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great property conditions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noe

Liked: Amenities
Great hotel with and even great location. Easy access to metro stations and nearby restaurants.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient stay
This hotel is kind of old but the location is very convenient. You can just walk within 5 minutes to Nijo-jo castle.
Stayed 3 nights in Nov 2024

6/10 Okay

Rejon

Liked: Cleanliness
Disliked: Amenities
We didn’t get an explanation of the amenities at the hotel so we didn’t use them. We asked about them, even my second guest asked about them, and were informed we’d have to go to each amenity space to find out more. This is a deal breaker since my guest is physically disabled!! Also, the room we were in seemed really old, carpet in the bathroom old, which meant that it also smelled really old and didn’t come with any handicap additions for my second guest. Were a little surprised it’s marked as a 4 star hotel, when the previous 3 star hotel we had just stayed in provided a more luxurious experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we were only there for a short amount of time, the staff were very helpful and kind, the facility was very clean, quiet, and accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Elisabet

Liked: Cleanliness, staff & service
Very good tepanyaki in the hotel basement Close to a beautiful old house and park
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Disliked: Staff & service
I spent 2 nights and rented 3 rooms for my Aunt, Uncle and cousin. My uncles room unfortunately did not have good heating and was freezing inside the room. The staff was able to get a heater for the room but it’s wasn’t enough to significantly heat the room. Being next to the castle was nice but dining options around the area is somewhat limited unless you want to dine at the expensive restaurants in the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but old need some renovations. But staff is friendly and room size are good for Japan.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were lovely. They provided us with endless assistance. Very friendly
Stayed 4 nights in Oct 2024

8/10 Good

Katriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff. Rooms are a bit outdated but still clean. Thank you!
Stayed 2 nights in Oct 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Is a good hotel, my room was clean but a little bit outdated. The bathroom was ok.
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Good Kyoto Vacation
Fairly spacious room, albeit slightly dated. Really close to multiple bus transit routes, making it easy to get around. The hotel is located a less than 5min walk from Niko Castle, and around a 20min walk from Nishiki Market.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed dining experiences at the hotel. Breakfast buffet was absolutely amazing.
Stayed 3 nights in May 2024

8/10 Good

israel

Liked: Staff & service
1
Stayed 4 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Older hotel needs upgrade
Stayed 2 nights in Sep 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is primary and hotel is beautiful and so was so clean and refreshing. Everyone was so helpful and accommodating. On my down side are the Japanese beds, very firm and uncomfortable. Showers and tubs are older. Ten view Was incredible, we stayed overlooking Nijo Castle, very easy to navigate and have a comfortable home base!
Stayed 3 nights in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why recent reviews were poor. The hotel staff were very polite and helpful. The foyer area is beautiful and has a welcoming piano bar and restaurants. Our room was large with enough space for 3 people and a big bathroom. The motel is across the road from Nijo castle and there is a steady stream of taxis taking guests into downtown Kyoto. Definitely worth a look.
Stayed 3 nights in Oct 2024

6/10 Okay

Kirk

Liked: Staff & service
Known Hotel in a nice area of Kyoto. Hotel is older and could use an upgrade in the future. I asked for a non smoking room however the room smelled like smoke, especially in the Bathroom. I mentioned it to the hotel and they commented the smoking floor was a couple of levels below me so the smoke/smell must be coming up the vent from below. Shower/Tub could use a deep clean.
Stayed 3 nights in Nov 2024