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"Friendly staff"

"Friendly staff and excellent location ( next to JR station) . I would stay in this hotel chain again"

"Excellent location, helpfully staff, very clean unit with essential kitchen equipments"

"I spent a night on a trip to Shirakawago, and I was satisfied with the service, room condition, public bath, etc."

"Have an onsen. Great room for the premium triple room. "

"A beautiful hotel! We really enjoyed our stay here. The hotel is in the middle of the historic area of Takayama. It’s walking distance to everything you’d like to see. The hotel is clean, staff were super kind. They have free drinks each evening in the lounge and offer both western or Japanese breakfast for a fee. The hotel isn’t the most sound proof however it’s a quiet area where shops and restaurants close at a reasonable time so we had no trouble sleeping. Our room was very spacious and clean. We found the beds to be comfy. It was about a 15 minute walk from the train station. "

"Excellent Ryokan with first class service and superb dining (beautifully presented and delicious breakfast and kaiseki dinner if choosing the half board option). Room was immaculately clean and decorated in tasteful traditional style. A very enjoyable stay."

"Loved this hotel! Room was bigger than expected (Deluxe Hollywood Room) and was very clean. Check-in/out was easy with friendly and professional staff available to assist. Breakfast had a good variety of food. Main attractions were within walking distance (10-20 mins walk). Public transportation nearby (10 mins walk). Wish we stayed longer than one night for greater use of the facilities. Would definitely stay here again. "

"The two Onsens especially the outdoors one was lovely as were the treats supplied for guests to sample. Free Shuttle bus to the station also a highlight Souvenir shop reasonably priced and staff most attentive"