See all properties
Save
Entire apartment

The Freshwater

4.0 star property
Fun on the slopes, near Niseko Mountain Resort Grand Hirafu

Choose dates to view prices

Photo gallery for The Freshwater

Balcony view
2 Bedroom Penthouse Residence | Private kitchen | Fridge, microwave, oven, stovetop
Aerial view
Interior
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Bedroom Penthouse Suite

Balcony view

2 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Refrigerator
Dining table
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Residence

2 Bedroom Penthouse Residence | Desk, iron/ironing board, free WiFi

2 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Refrigerator
Dining table
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Penthouse Residence

3 Bedroom Penthouse Residence | In-room dining

3 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Refrigerator
Dining table
  • 137 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi

Superior Studio

Highlights

Separate sitting area
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

Balcony view

3 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Refrigerator
Dining table
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for 1 Bedroom Suite

Fridge, microwave, oven, stovetop

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for 2 Bedroom Suite

Desk, iron/ironing board, free WiFi

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

Similar properties

View from property

The Maples Niseko

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (73)
The Maples Niseko

About the neighborhood

Map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 3 min walk - 0.3 km
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 6.7 km
  • Niseko Annupuri Gondola - 12 min drive - 10.5 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.3 km
  • Niseko Hanazono Resort - 20 min drive - 7.0 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬3 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬2 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Freshwater

Fun on the slopes, near Niseko Mountain Resort Grand Hirafu
Hit the slopes and relax with The Freshwater's amenities, including ski storage, ski passes, and free self parking. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a flat-screen TV with a DVD player. Added amenities include a microwave, a stovetop, and a rice cooker. Limited housekeeping is available.
The Freshwater offers 33 accommodations with DVD players and rice cookers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Property amenities

Ski

  • Ski storage
  • Ski passes
  • Ski equipment rentals
  • Ski lessons on site

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Onsite parking

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)

Food and drink

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Rice cooker
  • Toaster
  • Cookware/dishes/utensils

Bathrooms

  • Towels provided
  • Soap
  • Slippers
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Toilet paper

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 33 rooms
  • 5 floors
  • Built in 2008
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The listed optional crib/infant bed fee applies every 4 days.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 7000.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

Frequently asked questions

Is The Freshwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Freshwater?

Self parking is free at this property.

What time is check-in at The Freshwater?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Freshwater?

Check-out is at 10 AM.

Where is The Freshwater located?

Conveniently located near the ski slopes, this Kutchan apartment building is within 2 mi (3 km) of Niseko Mountain Resort Grand Hirafu, Annupuri, and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Shikotsu-Toya National Park are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, room comfort, communication
Best Value in Town
This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tayah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023

10/10 Excellent

MIZUKI

Liked: Cleanliness, amenities, property conditions & facilities, communication
何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！
Stayed 3 nights in Feb 2025

8/10 Good

Mizuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
洗濯機もありよかった！
Stayed 3 nights in Feb 2024

2/10 Terrible

Yasumichi

Stayed 1 night in Dec 2023

6/10 Okay

YATO

Liked: Cleanliness, communication
ウォシュレットと湯船が有れば最高でした。
Stayed 8 nights in Oct 2021

4/10 Poor

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020

6/10 Okay

Kent

Liked: Staff & service, property conditions & facilities
Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍
Stayed 4 nights in Dec 2019

2/10 Terrible

kazu, 神奈川

Disliked: Amenities
6人で利用は無理があるのに、6人で利用できると書いてあり、２人ソファで寝ました。それなのに、２人の追加料金が２万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartment that is very close to everything.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Stayed 8 nights in Feb 2019

10/10 Excellent

Jinsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent location to lifts, restaurants, and shops
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

ryoko, yokohama,japan

Liked: Cleanliness, staff & service, property conditions & facilities
レセプションなどでスタッに遭遇すると（特に男性スタッフ）食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。
Stayed 3 nights in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshwater
Great option in Hirafu
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stayed 3 nights in Feb 2018

8/10 Good

YIJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018