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"room overall comfort and clean, but the sraff was not communicative at first"

"Mould everywhere and dirty rooms"

"Great! Staff was very friendly and a very central location."

"We were initially a little disappointed by the location of the hotel - which is on a main road and about ten minutes walk from the beach. There were other cheaper hotels closer to the beach which we hadn't found on the internet (but most of them didn't serve alcohol) - indeed we suspect we paid about double what we would have paid if we had booked locally for this hotel. However the hotel staff were great and we ended up having a really enjoyable few days - staff were very friendly and helpful....

"Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame."

"Amazing stay at hotel. Breakfast was so so only. Room was spacious and clean. The staff was helpful and willing to rent out their own bike for little extras. Massage was great. Kids will enjoy"

"This is the forth time I have stayed there, third time with family. I notice great improvements in the overall since my last visit two years ago. Everything seems to be getting more attention; the restaurant (eliminating the dinner buffet, going ala carte), the beach (much cleaner and well maintained), the rooms (clean, comfortable) and great improvement to the Kids Kamp! My girls (5 & 8) preferred to spend time at the Kids Kamp rather than family. Everyone loved our stay."

"Basics but fine for price, excellent breakfast, lovely staff"