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"The staff at the front desk were very helpful and nice. No problem communicating in English"

"Great value. They were able to accommodate my food allergy for breakfast in the morning, and were very kind to us. Hotel has a smoking room, washer and dryer, and a beer vending machine. What more could you ask for? We had a great experience. Well-kept hotel, great amenities. "

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"A very nice place to stay if you want to see the town and sun rises. Will pick you up and drop you off to the 2 train stations in the area."

"Thank you"

"Location - there is a pick up service from jr nakuro onsen station. You need to notify the hotel in advance for the pick up service. Staff- they are very nice. I got off at the wrong jr station. The next train will be an hour later but the hotel staff was already at the station waiting for me. I was very lucky to get some assistance from a local gentleman. He called the hotel and the hotel staff drive to my station and picked me up. I also asked the reception about the transport to naruko valley. The staff helped me check the transport arrangements. I was very lucky to ask the staff coz the google map info was wrong. Room - very spacious. You have all the amenities. The onsen is great. Fining - dinner and breakfast were just great. I was offered a lot of delicious local ingredients. It is a very good valued for money onsen hotel. I will def come back if I go to nakuro onsen again. "

"The room had its own hot spring and living area, making it feel just like home—perfect for a relaxing stay. I also appreciated having access to the laundry facilities and massage chair. However, the two golden lion statues at the entrance were a bit intimidating."

"This hotel is very conveniently placed by the train station and car rental places. The staff where very helpful and welcoming even for a foreign tourist. Breakfast was very delicious, had a good selection and was simple to use the facility. Would definitely recommend this hotel and will definitely stay again on future trips. "

"Really nice bath. "