Smile Hotel Kumamoto Suizenji

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Suizenji Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Kumamoto Suizenji

Interior
Exterior
Miscellaneous
Reception
Free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

Single Room, Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 1
  • 1 Large Twin Bed

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950

What's nearby

  • Suizenji Gardens - 10 min walk - 0.9 km
  • Kumamoto City Hall - 2 min drive - 2.5 km
  • Sakura Machi Kumamoto - 3 min drive - 3.2 km
  • Kumamoto Castle - 3 min drive - 3.4 km
  • Kumamoto-jo Hall - 3 min drive - 3.3 km

Getting around

  • Suizenji station - 4 min walk
  • Kumamoto Airport (KMJ) - 42 min drive

Restaurants

  • ‪きつねいろ - ‬4 min walk
  • ‪レストラン コーエイ - ‬3 min walk
  • ‪ミスフルーツパーラー - ‬3 min walk
  • ‪レストランオレゴン - ‬6 min walk
  • ‪中国名菜儷郷 - ‬5 min walk

About this property

Smile Hotel Kumamoto Suizenji

Hotel near Suizenji Gardens
Located close to Izumi Shrine and Contemporary Art Museum Kumamoto, Smile Hotel Kumamoto Suizenji provides dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, a vending machine, and a computer station
  • 1 meeting room and a 24-hour front desk
Room features
All 85 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:00 AM: JPY 1000 for adults and JPY 500 for children
  • 1 restaurant

Restaurants on site

  • Restaurant Yellow

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • No housekeeping

Business services

  • Computer station
  • Meeting room

Spa

  • Massages

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
  • Self parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Frequently asked questions

Is Smile Hotel Kumamoto Suizenji pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Kumamoto Suizenji?

Self parking is available for JPY 800 per night. Extended parking is available for JPY 800 per night.

What time is check-in at Smile Hotel Kumamoto Suizenji?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Kumamoto Suizenji?

Check-out is at 10 AM.

Where is Smile Hotel Kumamoto Suizenji located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Suizenji Gardens and Izumi Shrine. Contemporary Art Museum Kumamoto and Kumamoto City Hall are also within 2 mi (3 km). Suizenji station is only a 4-minute walk and Kumamoto Minami Station is 27 minutes.

Smile Hotel Kumamoto Suizenji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 7 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOKI

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
Stayed 2 nights in Dec 2018

6/10 Okay

Li Ling, Singapore

Liked: Cleanliness, staff & service, room comfort
The room waa clean. Toilet is abit small though.
When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
Stayed 2 nights in May 2018

6/10 Okay

Mansour, Fukuoka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice Stay at smile hotel
the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023

8/10 Good

NORIO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Naoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023

8/10 Good

トモオ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

ユウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

コウスケ

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tomoya

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

HITOSHI

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

SHENGSHUI

Stayed 2 nights in Sep 2022

10/10 Excellent

Taro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホーム雰囲気でした
素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022

10/10 Excellent

Mayumi

Traveled with family
Liked: Cleanliness, staff & service, amenities
ホテル自体は古いホテルでしたがとにかくどのスタッフの方々の丁寧さに気持ち良く過ごさせて頂きました。 また是非お世話になりたいと思うホテルでした。
Stayed 3 nights in Apr 2022

10/10 Excellent

さとる

Stayed 1 night in Apr 2022