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"Excellent "

"It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly"

"Excellent location with fantastic staff"

"Serene location and courteous staff"

"This is a beautiful property set amongst the natural landscape. The attentiveness of service was truly exemplary. The airconditioning in one of our rooms didn’t work but otherwise a great stay. "

"Staff and service was absolutely outstanding!! Staff went to great lengths to make sure our stay was comfortable. From front desk to porter service they made you feel like you were their only guests and really cared. Friendly and warm. "

"The Orchid Shimla is a premier hotel with superior service, dynamic dining, and excellent creature comforts. The staff at Orchid Shimla is very well trained to anticipate and meet your needs. The front desk concierge Nikita is professional and efficient, she assisted us in arranging taxis to tourist attractions and to Mandi. The dining experience was delightful and delicious. Views from the dining room overlook Shimla valley which adds to the wonder. The pastry chef took time to answer our questions about unique Indian flavors, even showing us type of vegetable that, as Americans, we were not familiar with. Especially helpful in the dining room was a server named Aarte. She provided expert service, answered questions about foods, and made quality suggestions about menu selections. She also indulged me in trying to learn a little Hindu. Thank you, Aarte! The rooms were lovely. They were spotlessly clean. The linens were crisp and the beds were comfy. I highly recommend the Orchid in Shimla. "

"It was great hotel with lovely staff"

"good"