Tropical Islands

On private beach with 2 outdoor pools, near Tropical Islands Resort

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Photo gallery for Tropical Islands

2 indoor pools, 2 outdoor pools, lifeguards on site
Interior
Interior
Food court
Sunrise Home | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • On private beach
  • Parking available
  • Bar
  • Gym
The current price is SAR 443
SAR 490 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Basic Tent (self assembling mattress)

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Double Room

Highlights

Mini-fridge
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Tent (self assembling mattress)

  • 13 sq m
  • Sleeps 4
  • 4 Twin Beds

Design Double Room

Highlights

Air conditioning
Mini-fridge
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Tent

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort PLUS double room OHANA

Highlights

Separate sitting area
Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
  • 21 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Comfort Family Room

Highlights

Mini-fridge
2 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
Desk
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Double Room

Highlights

Mini-fridge
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
Desk
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Premium Family Room

Highlights

Air conditioning
Mini-fridge
2 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Comfort PLUS family room OHANA

Highlights

Air conditioning
2 bedrooms
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 36 sq m
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the neighborhood

Map
Tropical-Islands-Allee 1, Krausnick-Gross Wasserburg, 15910

What's nearby

  • Tropical Islands Resort - 9 min walk
  • Museum Baruther Glashuette - 17 min drive
  • Teupitzer See - 21 min drive
  • Wildpark Johannismuehle - 23 min drive
  • Spree-Lagune Lübben - 28 min drive

Getting around

  • Brand Tropical Islands Station - 3 min drive
  • Berlin (BER-Brandenburg) - 32 min drive

Restaurants

  • ‪Palm Beach Steakhouse - ‬8 min walk
  • ‪Bora Bora Lounge - ‬11 min walk
  • ‪Tropical Garden - ‬9 min walk
  • ‪Asian Wok House - ‬12 min walk
  • ‪Café an der Spree - ‬12 min drive

About this property

Tropical Islands

Family-friendly hotel near Tropical Islands Resort
Free water park access, a playground, and 4 bars are just a few of the amenities provided at Tropical Islands . Adventurous travelers may like the cycling, archery, and a ropes course at this hotel. Indulge in a Thai massage, a body scrub, and a manicure/pedicure at Sauna-Landschaft, the onsite spa. The on-site restaurant, Tropical Garden, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a health club and a free kid's club.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and 2 indoor pools, with a lazy river, a waterslide, and a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a vending machine, and tour/ticket assistance
  • Concierge services, newspapers in the lobby, and a front-desk safe

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 7 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 19.90 per person
  • 1 restaurant
  • 4 bars/lounges

Restaurants on site

  • Tropical Garden
  • Sawadee
  • Palm Beach
  • Mondial Foodcourt
  • Tropino Kinder-Restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 hot tubs
  • Archery
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Lifeguards on site
  • Private beachfront location

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, the 'Whitewater River' water slide attraction is not available from May 5-28, 2025 (date may be extended to June 6, 2025, depending on weather conditions).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.14 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Uncovered self parking fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Tropical Islands Krausnick-Gross Wasserburg
Tropical s KrausnickGross Was
Tropical Islands
Tropical Islands Hotel
Tropical Islands Resort
Tropical Islands Krausnick-Gross Wasserburg
Tropical Islands Hotel Krausnick-Gross Wasserburg

Frequently asked questions

Does Tropical Islands have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool.

Is Tropical Islands pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tropical Islands ?

Self parking is available for EUR 7 per day.

What time is check-in at Tropical Islands ?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Tropical Islands ?

Check-out is at 10:00 AM.

Where is Tropical Islands located?

Located in Krausnick-Gross Wasserburg, this beachfront hotel is connected to a rail/subway station, 0.5 mi (0.8 km) from Tropical Islands Resort, and within 16 mi (25 km) of Museum Baruther Glashuette and Teupitzer See. Wildpark Johannismuehle and Spree-Lagune Lübben are also within 20 mi (32 km).

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Tropical Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 606 reviews
Rating 8 - Good. 221 out of 606 reviews
Rating 6 - Okay. 90 out of 606 reviews
Rating 4 - Poor. 36 out of 606 reviews
Rating 2 - Terrible. 50 out of 606 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2025

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Violetta

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing
Stayed 1 night in Aug 2024

4/10 Poor

Nahum

Disliked: Staff & service, property conditions & facilities
Bad hotel
Stayed 1 night in Aug 2024

8/10 Good

Nisba

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Swimming facilities are excellent. Although the lack of food options could be better. Very expensive to dine. No kids option for the buffet dinner, and not much vegetarian options for main meal. Overall a very pricey buffet dinner at sawadee.
Stayed 3 nights in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
B
Stayed 2 nights in Aug 2024

6/10 Okay

Somaye

Liked: Property conditions & facilities
Disliked: Cleanliness
I was surprised when I found a lot of cockroaches there. I informed the service guy but he smiled and told me it is okay!!!
Stayed 1 night in Aug 2024

2/10 Terrible

IHSAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
It was a very bad experience at every stage. We waited in line for a long time at the entrance. We were not informed enough about the facility. We had difficulty finding the room we would stay in. The luggage cabinets were too small, our luggage did not fit. When we entered the room, there were a few belongings of previous guests and no towels in the room. We talked about the situation, but 2 hours later the problem was still not solved. Finally, I went to the reception, which was very far from our room, and by speaking to another disinterested, sullen employee, we were able to get 4 small hand towels. We were literally disgraced in a place where we paid a lot of money to stay. The pools were mediocre, it was difficult to find empty sunbeds, food and drink were mediocre. You feel cold after getting out of the pool, the temperature is not enough. The radiators in the corridor as we entered the room were not working and it was very cold. We asked for a taxi at the check-out and they gave us a small piece of paper with 4 mobile phone numbers written on it. We searched and struggled to find a driver. It wasn't a holiday, it was a nightmare. I will never go there again. I also don't recommend it to anyone.
Stayed 1 night in Nov 2024

6/10 Okay

Isak

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Expensive & Super low service level!!
All below can be summarised with: We got super bad service! We arrived late and were very tired, the man at the reception told us that we were late. But I asked why since they are open 24/7. He didn’t answer, and was simply very unprofessional and laughed. First we were given a dirty room on the first floor, with a not even flushed toilette. Super bad first impression. After returning to the reception, I was treated as if I was the problem and I even after I showed pictures that the room was in poor condition they were still joking in between themselves. If it was about me I don’t know. We paid the premium, but got the low budget welcome. Even if the swimming pools and environment were nice and fascinating, it is obvious that the upkeep and renovations should be prioritised much more. On some of the waterslides there were thick layers of green moss and mold which takes like a second to remove with a power-wash. In the mainhall the sunbeds were not available and I believe that there should be a limit in how many hours they can be left unattended. Only like 5% had people on them, and the rest were used as somewhere to keep their towels. All the food, drink and dessert options were very expensive. Sadly the bad first impression of the accommodation at Ohana ruined the overall experience. And a simple gesture of good service in the form of some free bowling or other for them not expensive compensation might have turned it all around.
Stayed 1 night in Aug 2024

8/10 Good

Kathrin

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft modern und sauber
Stayed 1 night in Feb 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war für die Kinder super schön, dass essen lecker und die Zimmer im Ohana Bereich bestens ausgestattet. Es wäre nur schön, wenn man früher in sein Zimmer könnte.
Stayed 1 night in Feb 2025

8/10 Good

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Guido

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Alles gut.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wioletta

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut
Stayed 1 night in Feb 2025

10/10 Excellent

Viktor

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
Das Essen war okay und das Frühstücks Buffet war echt super, alles da was das Herz begehrt. Die Suche nach unserem Zimmer in voller Bekleidung und mit Koffer sehr anstrengend. Das Personal kannte sich selber nicht aus oder konnte kein Wort deusch . Es wurde auch nicht darauf hingewiesen, das auf dem Cocktail Becher 3€ Pfand sind. Das haben wir am Abreisetag bei Bezahlung erst bemerkt.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Die Rezeption des Hotels war nicht besetzt. Es war keinerlei Seife, Duschbad etc. auf dem HOTELZIMMER Ohana. Dadurch war unser Weg vom CheckIn am Haupteingang des Bades extrem lang mit Gepäck und Kindern. Die Tür ließ sich nur mit den Armbändern nicht öffnen. Einer musste noch einmal die lange Strecke zurücklegen um den Schlüssel am Haupteingang-Check-In zu holen (Aussage zuvor vom Mitarbeiter, "es wird kein Schlüssel benötigt"). Das Abendbuffet war an sich lecker, aber bei 29,90 € könnten die offenen Getränke inklusive sein. An sich trotzdem schöner Aufenthalt.
Stayed 1 night in Feb 2025

6/10 Okay

Kerstin

Liked: Cleanliness, staff & service, amenities
Es waren komische Flecken in der Unterkunft auf dem Boden. Für den Preis von 340€ die Nacht stimmt einfach Preis Leistung hinten und vorn nicht. Check in dauert immer ewig und der bei ohana war auch noch geschlossen.
Stayed 1 night in Feb 2025

10/10 Excellent

René Rygiert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bewertung für das Tropical Island Ohana Resort Unsere Anreise und der Check-in im Ohana Resort waren leider eine große Enttäuschung. Der direkte Check-in am Resort war nicht besetzt, und der Eingang zum Ohana Resort selbst geschlossen. Stattdessen mussten wir einmal um das gesamte Tropical Islands Gelände herum zum Haupteingang laufen. Dort erwartete uns eine lange Warteschlange, da trotz sechs anwesender Mitarbeiter nur zwei Schalter geöffnet waren. Die Organisation ließ stark zu wünschen übrig, und der gesamte Prozess wirkte chaotisch und unprofessionell. Besonders frustrierend war der mangelnde Kundenservice. Weder gab es klare Hinweise oder Informationen zum Check-in-Prozess, noch schien das Personal bemüht, die lange Wartezeit zu verkürzen oder den Gästen entgegenzukommen. Nach der Wartezeit mussten wir unser gesamtes Gepäck durch das komplette Tropical Islands Gelände schleppen – vorbei an Badegästen und durch tropische Temperaturen – nur um es dann im Ohana Resort zwischengelagert zu wissen. Eine deutlich bessere Lösung wäre hier angebracht. Die Unterkunft selbst ist jedoch top! Die Zimmer sind modern, sauber und komfortabel eingerichtet, sodass man sich dort wirklich wohlfühlen kann. Leider wird dieser positive Eindruck durch den katastrophalen Check-in und den schlechten Kundenservice überschattet. Wer sich für das Ohana Resort entscheidet, sollte sich auf einen umständlichen und wenig gastfreundlichen Start einstellen.
Stayed 1 night in Feb 2025