4/10 Poor
Nesinov
Traveled with partner
23 January 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1- resort not like in the picture presented- resort needs a big refurbished.
2- housekeeping service needs in fast reorganization- bedsheets not changed for 10 days trip; sand from the beach not cleaned with days ; shower area not cleaned for days.
3 - safety in our room not up to standards - money were missing from our wallet- in total 250 euros.
4 - care for guests not up to any standards-for late arriving guest from airport no possibility to have a snack or beverages- had to walk to 7/11 to buy those things.
5 - BBQ day at the resort needs to be better organized ,as it is now, needs and it is very haotic
6 - gym out of service for the whole vacation.
7 - beach bar out of service for the whole 10 days the we were there , I mean the bar it is not even there.
8 - the transfer from and to resort was not there - probably I missed the part, but when booking a package deal it supposed to be there automatically.
9 - the only positive thing I could say about this resort that the staff were nice and very welcoming- but the whole experience was a very bad one- and the missing money from the room was the cherry on top!!
Nesinov
Stayed 12 nights in Jan 2025