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"The staff was exceptional. Always waiting to see what we need and how they can help. Our room was perfect and the bed was so comfortable we slept great!"

"We had a wonderful 2 night stay at the Malabar House. The staff is warm and welcoming and they graciously accepted our request for a late check out. It is a beautiful property which is very well located. "

"Amazing place!!! Really grateful that they returned my missing wallet. Thanks to all the wonderful staff."

"I have thoroughly enjoyed my stay at the Taj, everything here runs so smoothly and the staff are so professional but friendly at the same time. I have decided to stay another week because I like it so much!"

"I booked this property because of "Neemrana" brand, expecting old world charm "experience" with every room being exquisitely designed. The room (Menezes) I was assigned was "OUTSIDE" the main hotel, literally almost at the road with traffic noise, with window not usable. There was no character to the room. The overall experience was like staying in a motel, not in a "Neemrana" branded hotel. I am very disappointed in Neemrana brand. "

"Unique, simply and tastefully decorated and very comfortable. Brilliantly located for all the local sites in wonderful Fort Kochi and the ferry terminal. Delightful waterfront restaurant- probably the best location to dine in the city. Watching the boats and ships was a real treat. Extremely helpful staff at the front desk and the band practice next door was a complete treat! Perfect place to start our Indian adventure."

"The staff at Tissa’s Inn were lovely, so friendly, welcoming and helpful and genuinely seem to enjoy their work. The restaurant was equally good with plenty of choice. The chef engaged with customers and was always happy to recommend a dish of the day, either a local Keralan speciality or freshly caught fish. Highly recommended!"

"The service could not have been better, especially Martin. We got a complimentary upgrade to a fantastic room."

"I stayed here for a full week on an academic research trip, and had a wonderful experience. The people who run the hotel are incredibly kind and helpful with everything. It's fairly basic, but was nevertheless extremely comfortable. Everything was very clean, the wifi and air conditioning were consistent and reliable, and the bed was very comfortable. The breakfast was a huge plus. It is served at the neighboring restaurant, which offers a choice of Western breakfast (eggs and toast) or Indian breakfast (a rotation of 3 different meals). The Indian breakfast was always superb, and very filling. It was often my favorite meal of the day! I would recommend this place very highly."