624 Phi Phi Palms Residence

2.5 star property
Hotel with a 24-hour fitness center, near Tonsai Pier

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Photo gallery for 624 Phi Phi Palms Residence

Staircase
Restaurant
Exterior
Deluxe Double Room | Desk, free WiFi
Reception

Reviews

6.6 out of 10

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

Highlights

Separate dining area
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

Highlights

Separate dining area
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
17917 Moo 7 T Aonang, Ko Phi Phi, Krabi Province, 81000

What's nearby

  • Ton Sai Bay - 7 min walk
  • Ao Ton Sai Beach - 8 min walk
  • Ko Phi Phi Viewpoint - 9 min walk
  • Tonsai Pier - 12 min walk
  • Monkey Beach - 4 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 74 min drive

Restaurants

  • ‪Chao Koh Restaurant - ‬8 min walk
  • ‪Phi Phi Chukit Cafe & Restaurant - ‬6 min walk
  • ‪Qoori Qoori - ‬7 min walk
  • ‪Khun Va Thai Cuisine - ‬7 min walk
  • ‪Madame Resto - ‬7 min walk

About this property

624 Phi Phi Palms Residence

Property highlights
Located close to Tonsai Pier, 624 Phi Phi Palms Residence provides a grocery/convenience store, shopping on site, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks include:
  • Smoke-free premises, a front-desk safe, and an elevator
  • Outdoor furniture and multilingual staff
Room features
All guestrooms at 624 Phi Phi Palms Residence boast comforts such as air conditioning and separate dining areas, as well as amenities like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Separate dining areas, daily housekeeping, and desks

Languages

English, Thai

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 7:30 AM - 2:00 PM
Front desk staffed during limited hours
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Palms Residence
Palms Residence Phi Phi
Phi Phi Palms
Phi Phi Palms Residence
Phi Phi Palms Residence Hotel
Phi Phi Palms Residence Hotel Ko Phi Phi Don
Phi Phi Palms Residence Hotel Ko Phi Phi
Phi Phi Palms Residence Ko Phi Phi
Phi Phi Palms Resince Ko Phi

Frequently asked questions

Is 624 Phi Phi Palms Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at 624 Phi Phi Palms Residence?

624 Phi Phi Palms Residence doesn't offer parking.

What time is check-in at 624 Phi Phi Palms Residence?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at 624 Phi Phi Palms Residence?

Check-out is at 11:00 AM.

Where is 624 Phi Phi Palms Residence located?

Situated near the beach, this hotel is within a 15-minute walk of Ton Sai Bay and Tonsai Pier. Ao Ton Sai Beach and Ton Sai Beach are also within 10 minutes.

624 Phi Phi Palms Residence Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 25 out of 81 reviews" "
Rating 4 - Poor. 11 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mel, Boston us

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really good ! But the room doesn’t smell good and is really mold
Stayed 3 nights in Mar 2019

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Good for a budget stay
Good for what you pay for. Does get a bit noisy at night, in amongst all the bars. Staff very friendly and efficient.
Stayed 1 night in Feb 2019

10/10 Excellent

Maria, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with very nice staff. The only problem is they mixed up our laundry and lost one of our shirts, and gave us someone else’s shirt by mistake. Other than this, everything was perfect about our stay here.
Stayed 6 nights in Aug 2018

10/10 Excellent

Mr. Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Decent
Stayed 5 nights in Jul 2018

10/10 Excellent

Mr. Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t go wrong with this hotel!
The place is nice and clean, it’s 100m from the beach. It says it can be noisey, but I didn’t experience that. The room was cleaned everyday to an excellent standard and the staff were very friendly. The WiFi was food in the room and the tv die have English movie channels and American tv shows.
Stayed 3 nights in Aug 2018

2/10 Terrible

Cayla, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first arrived at the hotel, our room had an awful odor coming from the restroom. The shower was dirty as well. I went to ask about switching rooms because anytime you used anything in the bathroom, (shower,toilet, sink) the smell was worse. The staff was not too friendly when we asked for a new room. We ended up getting a new room that wasn’t as bad but still dirty bathroom. We ended up cutting our trip short and leaving a day early from the hotel.
Stayed 4 nights in Jan 2018

8/10 Good

Kieren

Liked: Cleanliness
In the middle of all the action
Perfect location for the party side of Phi Phi, right in the middle of all the action, the music from the bar across the pathway felt like it was in my room when trying to sleep which lasted until 3am but this was expected based on the location. The hotel was basic but clean. It was only a one night stay for myself this time so I was not expecting too much. I regularly travel to Phi Phi and based on price and my requirement to stay in this area, I would stay there again.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Room had seriously bad mold and smoke odor to it. It made me sick and I had to find another room.
Stayed 2 nights in May 2018

6/10 Okay

Riles, Vernon, British Columbia. Canada

Liked: Staff & service
It's what you should expect
It was am ok place, staff was nice. It's close to everything which is great. But can be very loud at night. Definitely not family friendly. A little pricey for what you get. Don t expect a great view either. All in all, was all I needed.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Not worth it staying
Wish I could of cancel the reservation as I walk in
Stayed 3 nights in Nov 2017

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp and mouldy
Do not stay here. The room was so damp that all the linens felt wet and the pillows smelled of mould. The smell was so bad that we had to use clothes as pillows instead. The beds were old and uncomfortable. Wifi didn't work in the room. Not even that cheap!
Stayed 1 night in Aug 2017

10/10 Excellent

Diego Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best places so far in Kho Phi Phi..
my trip was amazing, me and all my friends love the palce, very kind staffs, nice location , very good rooms, they help me and my friends to booking private boalt with very cheap price, they also pick all the bags at the Pier, and after check out helped again with the Bags, really apreciated my stay at Palms Residence, for sure will be back again.. very nice place for all, family , couple, work.. thank you for the nice time at Phi Phi ... Phi Phi Palms Residence

6/10 Okay

Brian

Disliked: Property conditions & facilities, room comfort
hotel under construction but good service
We could not stay at this hotel as there was too much noise from construction work. The manager quickly found an alternative hotel close by so we could continue our stay. The Palms is in a very noisy bar area but to be fair the service was excellent. We were met at the pier and helped with luggage. The hotel will be nice when finished.

6/10 Okay

Kevin, San Francisco

Liked: Cleanliness, property conditions & facilities
Prime time location if that's your cup of tea
This location is right in the thick of things in Phi Phi. Short walk to the beach and literally across the street from plenty of bars and clubs. As a solo traveler, the noise didn't affect me much as it eventually quiets down around 1AM and I did travel during low season (significantly less crowded). For solo travelers or couples looking for more of a party scene with centralized accessibility to everything on the island, I'd recommend. For a couple honeymooning looking for more privacy, you'll likely prefer the Long Beach area.

8/10 Good

Anthony, Las Vegas, USA

Liked: Cleanliness, staff & service, property conditions & facilities
I felt that this hotel provided an excellent value. It's location is good being located almost in the center of the island. It is right next to a bar that plays music at night so if you are a light sleeper and plan to go to bed before 2AM, I wouldn't stay here. It not too loud where the sound of the AC unit and your TV cannot drown it out. I didn't have any issues sleeping. The room is a good size so it takes a few minutes to cool off, about 30. It was a little difficult to locate as well. I would stay here again next time I visit Phi Phi.

4/10 Poor

Emmanouil, Stockholm

Disliked: Cleanliness, staff & service, room comfort
Club Sound !! - Go to room after 2 at night
++ : In center of nightlife and walking distance to the beaches, had help to carry luggage from pier, condition of room very good -- : Stay away if you are over 25 and of course not recommended for families. Not ANY sound isolation, you can hear people from the next rooms and bass music from the bars outside until 2 at night, floor crackling, the doors look to be very thin and lock is just a joke. At least they sould put thicker windows so that the bass and the sound is not in your ears Stayed 2 nights, no cleaning of room. Shoes left outside of the hotel. Receptionist came at 10.30 to ask if we will stay more or checkout Recommendation: find a hotel that is not in the "town" and just use the longboats to go around the island.

8/10 Good

Nicholas, Copenhagen

Liked: Room comfort
Phi Phi diving trip
Stayed 2 nights. Its a nice hote if you are there for partying and want to sleep after 2 am. Then its a really good place. if you are there with family and kids, THEN STAY AWAY. The night club 2 meters from our room is pounding loud music till 2 am. so as i said if you plan to sleep after 2 then its a perfect hotel. beds are great its within walking distance of everything. we did ask for cleaning of the room which never happened!!! besides that its a great place with a lot of different people and you can have a great chat with everyone.

10/10 Excellent

Suneet, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for bars, restaurants and the beach
Great stay - near bars and restaurants and the beach.

6/10 Okay

Norbert, Canada

Middle of all the action.
Lots of reviews complain about noise etc. What else do you expect when you are located right in the middle of all of the action on one of the best known party islands in the Andaman Sea. Yes, the music is blasting until 3am... So either join the party, or get some good earplugs or noise cancelling headphones. I would certainly stay here again, but not for more than 2 nights... As for the reviews about rude staff etc. I would be the same if I had to deal with all the drunk, out of control tourists walking around... I respect them for being as patient as they were.

8/10 Good

Kimberly, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was great except the karaoke bar next door was crazy loud.

6/10 Okay

l, Australia

Okay hotel
Location was great but if you are a light sleeper prepare to sleep late as you can hear the entertainment going on outside. Across the hotel is a Mexican bar and beside it is also a hostel and another bar. Nonetheless, this hotel is situated right in the middle of everything, close to shops and good restaurants. WiFi is not that great in the room but once you're in the lobby it's okay. The room was decent size, bed comfortable, air-conditioning good, amenities provided good although had to ask for them to clean and refill the tea/coffee and water. Reception staff can be sometimes good and sometimes abrupt. Overall an alright stay.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location!
The palms residence was just a short walk from the main beach, so very convenient. The customer service was excellent. There was a young gentleman with a sign waiting for me at the dock, so upon my arrival he escorted me to the hotel. Checkin was easy. Room was clean and cool.

6/10 Okay

Kenneth

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very overpriced don't count on getting much sleep
One of the worse hotels I have stayed in. Very overpriced for what you get. Maybe ok if your in your twenties and you like having a late night because you won't get much sleep with the nightclub right next door! Staff were terrible, apart from the guy that met us at the pier, they couldn't even look up from their phones to say hello when you walk in.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort