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Mercure Koh Chang Hideaway

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Koh Chang Hideaway

2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Karaoke room
Lobby sitting area
Karaoke room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
The price is SAR 204
SAR 244 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually furnished, desk, rollaway beds

Standard Room, 2 Twin Beds

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Twin Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, desk, rollaway beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool) | In-room safe, individually furnished, desk, rollaway beds

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private spa tub
Air conditioning
Free cribs/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, individually furnished, desk, rollaway beds

Superior Room, 2 Twin Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, rollaway beds

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

AWA Koh Chang

Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (686)
The price is SAR 242
SAR 297 total
includes taxes & fees
2 Dec - 3 Dec
AWA Koh Chang

About the neighborhood

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Beach - 7 min walk - 0.6 km
  • Bang Bao Pier - 6 min drive - 2.8 km
  • Bangbao Beach - 7 min drive - 3.5 km
  • Lonely Beach - 8 min drive - 2.3 km
  • Kai Be Beach - 19 min drive - 5.7 km

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Upscale family-friendly hotel by the sea
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at Mercure Koh Chang Hideaway. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities like kayaking. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a front-desk safe, and a vegetable garden
Room features
All 141 individually furnished rooms include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 460 for adults and THB 230 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (242 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • This property does not have elevators

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1413.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Koh Chang Hideaway?

Self parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Check-out is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Mu Ko Chang National Park. Bailan Beach and Lonely Beach are also within 2 mi (3 km).

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 448 reviews" "
Rating 8 - Good. 175 out of 448 reviews" "
Rating 6 - Okay. 64 out of 448 reviews" "
Rating 4 - Poor. 21 out of 448 reviews" "
Rating 2 - Terrible. 12 out of 448 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Traveled with family
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Traveled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Scott

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access room and the 2 4 1 cocktails on the beach!
Stayed 2 nights in Feb 2020

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

2/10 Terrible

scott anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value pool villa
Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very customer friendly and front desk staff not very accommodating
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and good food.
อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The staff were first class the property does need a make over like painting etc
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.
Stayed 2 nights in Jun 2019

6/10 Okay

Kevin

Liked: Staff & service
Stayed 5 nights in Jun 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in a remote quiet location
Excellent Hotel with super friendly and helpful staff. It is a bit in a remote location and you definitely need a motobike to be mobile. The beach isn't great so I recommend to drive to another one. Staff is exceptionally friendly and helpful. The price for drinks are a bit high (100 baht for a soda water and 150 baht for coffee).
Stayed 5 nights in May 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had a great stay , great service, great food at the beach , the room was worth it , could be a bit more clean but it was still good but it could be more clean specially the jacuzzi , pool was good , jacuzzi was also slow to fill. But I would say over all was very satisfied with everything.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic​ stay
Everything was perfect, excellent sea view from the room, great food, professional staffs, quality breakfast, value of happy hour. I really enjoy Ms.Okscana (Ukrainian staff), she was really nice to me, she got a big smile and spend taking time with me at anywhere we meet up. I will be coming back again for sure!
Stayed 2 nights in Apr 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pLace
Stayed 2 nights in Apr 2019