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"Lovely stay, comfy bed, dinner at onsite pub was delicious. Extensive, well maintained grounds to walk around. Loved the small things like the notice in our room offering fresh milk and ice if you called reception and the filtered water dispenser in the area outside our room "

"Staff were very friendly and went out of their way to help you with problems and enquiries"

"We had amazing time we loved the room especially how comfortable the bed was, best sleep I’ve had in a while and the room was immaculate. Really enjoyed the food it was delicious are belly’s was filled with joy. We have really enjoyed are stay this was for my boyfriend birthday definitely come back again. "

"Arriving was difficult as tree and bushes block sign until its to late to turn. Car parking there is a lot but i wax never dure if it was 2 way or just one. Garden nice but the concrete hairs etc were filthy. So no wsy could you sit out id like to have but couldnt even see how to get tound there. Room was nice i wadnt keen on the tiny loo claustrophobic... i also would not have stayed. If id realised dogs were allowed into hotel and resteraunts. Dog by me seemed small but bitey. And i certainly didnt feel it appropriate in resteraunt.. there was no information in room. Re meal times , menu. I wanted a light snack on friday but there were no sandwiches orl ight bites. So i had a breakfast bar from. My car . I was disappointed in breakfast. Bacon had been kept hot so long it was dry and the sausage tasted cheap and nasty . On day 2 buffet breakfast dried beans.. bacon solid and all lukewarm. its fair to say i was dissapointed. May be worth a look at other places breakfasts. I regularly hotel stay around newcastle as a geordie i live away and visit... but sadly i was not as thrilled with my visit to novatel. It was not as good as visits for meals that ive had in the past."

"Very spacious clean room "

"Very pleasant staff..... "

"Staff were great! Genuinely nice to us on arrival and were helpful and really accommodating for my kids coeliac/gluten free needs. "

"Amazing place to stay with good service by the staff. "

"Lovely stay, staff were fantastic! Bed was a bit hard, but they got me 2x extra duvets which I slept on top of and did the trick! "