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Art Hotel KOKURA New Tagawa

4.0 star property
Start your day with delicious breakfast at one of the three restaurants then explore the historic charm that’s just steps away.

Choose dates to view prices

Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Garden view
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is SAR 144
SAR 158 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 52 of 52 rooms

View all photos for Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier King with Sofa Bed (Max 3 adults), Non Smoking

Premier King with Sofa Bed (Max 3 adults), Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Semi Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking

Garden view

Standard Semi Double Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 27 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Japanese VIP Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese VIP Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 67 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Royal Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room A (29sqm) , Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Room A (29sqm) , Non-Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 29 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Vip Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Vip Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 67 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Room Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Family Room Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese A Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 29 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Traditional Room B (44sqm), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room B (44sqm), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 44 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • 49 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kiku Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Kiku Japanese Room

  • Sleeps 8
  • 8 Twin Futons

View all photos for Deluxe King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Standard Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior Twin Room Japanese Garden Side-Non-Smoking

View from property

Superior Twin Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room-Smoking

Exterior

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (10 Tatami Mats) Non-smoking

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room (10 Tatami Mats) Non-smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Twin Room Japanese Garden Side-Smoking

View from property

Superior Twin Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi Double Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior King Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sugao Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Sugao Japanese Room

  • Sleeps 4
  • 8 Twin Futons

Japanese Style Room (8 Tatami Mats)-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Family Room-Nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room-Nonsmoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Royal Suite Non-Smoking

Living area | 32-inch LCD TV with digital channels, TV

Royal Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Standard Semi Double Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room (12+4.5 Tatami Mats)

  • Sleeps 6
  • 6 Twin Futons

View all photos for Genkai Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Genkai Japanese Room

  • Sleeps 4
  • 8 Twin Futons

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Similar properties

Exterior

RIHGA Royal Hotel Kokura

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.0 out of 10, Wonderful, 1,008 reviews
The price is SAR 414
SAR 524 total
includes taxes & fees
4 Mar - 5 Mar
RIHGA Royal Hotel Kokura

About the neighborhood

Map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082

What's nearby

  • Riverwalk Kitakyushu - 12 min walk
  • Yasaka Shrine - 15 min walk
  • Kokura Castle - 15 min walk
  • Kitakyushu Manga Museum - 17 min walk
  • West Japan General Exhibition Center - 18 min walk

Getting around

  • Tanga Station - 3 min walk
  • Kokura Station - 12 min walk
  • Kitakyushu Airport (KKJ) - 39 min drive

Restaurants

  • ‪アゼリア - ‬1 min walk
  • ‪梅子 - ‬2 min walk
  • ‪NABUNタイレストラン - ‬3 min walk
  • ‪eau dining - ‬1 min walk
  • ‪小倉ビアガーデン 旦過まちなかBBQ バーベキュー - ‬3 min walk

About this property

Art Hotel KOKURA New Tagawa

Upscale hotel near Riverwalk Kitakyushu
Located close to Kokura Castle and Kitakyushu Manga Museum, Art Hotel KOKURA New Tagawa provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a ballroom
  • An elevator, luggage storage, and a banquet hall
  • A front-desk safe, a vending machine, and wedding services
  • Guest reviews give good marks for the helpful staff
Room features
All 89 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 32-inch LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2000 for adults and JPY 1050 for children
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • All Day Dining Shizuku
  • 鉄板焼「桜」
  • 隠れ家 つつじ
  • ラウンジ「アゼリア」

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Guests must be at least 20 years to stay in a smoking room.
Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested onsite for the listed child breakfast fee.
Dinner is not included in the half board rate plans for children ages 4-6, and can be requested onsite for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1050 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number M133333454

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Frequently asked questions

Is Art Hotel KOKURA New Tagawa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Art Hotel KOKURA New Tagawa?

Self parking is available for JPY 1500 per night.

What time is check-in at Art Hotel KOKURA New Tagawa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Art Hotel KOKURA New Tagawa?

Check-out is at 11:00 AM.

Where is Art Hotel KOKURA New Tagawa located?

Located in Kokura, this hotel is within a 15-minute walk of Riverwalk Kitakyushu, Seicho Matsumoto Memorial, and Yasaka Shrine. Kokura Castle and Kitakyushu Manga Museum are also within 1 mi (2 km). Tanga Station is only a 3-minute walk and Kokura Station is 12 minutes.

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Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 679 reviews
Rating 8 - Good. 232 out of 679 reviews
Rating 6 - Okay. 90 out of 679 reviews
Rating 4 - Poor. 36 out of 679 reviews
Rating 2 - Terrible. 18 out of 679 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dawei

Liked: Cleanliness, staff & service, amenities
It was a pretty basic old hotel. Nothing too fancy or notable, but also nothing to complain about. For the price, it was a nice stay (slept two nights). Note: hotel is older, with that old carpet/wood smell. Wouldn’t say it’s a 4* hotel, but decent for a good rest.
Stayed 2 nights in Feb 2025

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms with beautiful views and an onsite Japanese garden super close to the monorail station connecting to the JR Kokura train station and other destinations. The hotel was a bit dated but clean. The retro feel of the rooms may be a selling point to those who like that however.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great stay! The staff is really what made it very pleasant there! Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Ingar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms in good central location and good value for money.
Stayed 3 nights in Jun 2024

10/10 Excellent

JOHANNA MARIE

Liked: Staff & service, property conditions & facilities
The garden was very pretty. And peaceful
Stayed 1 night in Aug 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in. The building is showing its age a bit, but the amenities and room were clean and well taken care of. Easy access to parking, as well as dining options on or off site. Well worth the stay.
Stayed 2 nights in Jun 2024

8/10 Good

courtesance

Liked: Cleanliness, staff & service
The tatami room we had was interesting. The property common areas was very pretty..however our room was tired looking. The futons had hair on them even before we took them out from the cupboard. Front desk is unable to communicate in english but they try by using a translation app which is really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station.
Stayed 3 nights in May 2024

10/10 Excellent

HIROYOSHI

Liked: Staff & service, amenities
We enjoyed the view from our Japanese style room and had a good rest on tatami mat. If only they keep maintenance of the room more.
Stayed 1 night in Aug 2024

8/10 Good

Sungjae

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great hospitality.
Good location, Great hospitality. But there is surely a problem of sound protection. Noise from the neighboring room sounds too big. Probably renovation of wall structure is needed. Or bed location should be rearranged. When I complained, the response from the staff was quite proper.
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gardens and location
I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

HSING-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is a litttle small, but it is OK. The breakfast is good, and the resturant is beside its own Japanses type Park. I am indeed enjoy the breakfast time. It is worth to stay in this Hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yubum

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Rowan

Liked: Cleanliness, staff & service
Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Stayed 1 night in Nov 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Sufficient
The room was expectedly tiny. Smallest hotel room we’ve ever stayed in. The room was clean but there were stains on the carpet and the bathroom marble- and chipped paint on the bathroom door. I’d say the parts that were hard to deal with was that I think the toilet was supposed to automatically flush but it didn’t and the manual flush was hard to reach under the sink/counter. Also the mini fridge was making weird noises so we had to unplug it in order to sleep. Good location. Good staff.
Stayed 2 nights in Apr 2024

4/10 Poor

Eiko

Disliked: Staff & service, property conditions & facilities
The elevator sensor not working so hit by the door so many times. Futon was so thin and uncomfortable. Pillows collapsed to nothing so neck hurts. Only one room card key provided. Staff was not happy when we asked for extra keys. The extra card keys were not working. Only three breakfast tickets provided even though we booked for four people. Demanded to pay accommodation tax upon check-in (not the time of check-out) but a receipt was not available until check-out. No curtains in the room. Not paying attention to guests. No hospitality.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Disappointing
It was disappointing to say the least. The front looks like a high quality hotel but the room itself is of a shabby motel quality. There is no parking available, only those public ones surrounding it. During check out they seemed to have parking vouchers available but they failed to indicate for which parking area is supported and only mentioned that parking is not supported. Even though I've asked about parking during check in. They charge tax twice it seems? They made me pay a "deposit" during check in despite having paid everything through Hotels.com and during check out they said its tax. The cleanliness of the room was questionable when I found used empty medicine foil on the floor.
Stayed 1 night in Jul 2023

10/10 Excellent

HIDEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりと過ごすことができました。 クラシカルな家具も素敵でした♪
Stayed 1 night in Jan 2025

6/10 Okay

Kiyoshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

YO

Stayed 1 night in Jan 2025

10/10 Excellent

EUNMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침에 일본식정원을 바라보면 천천히 조식을 먹었던 행복한 시간이었습니다
Stayed 1 night in Jan 2025

10/10 Excellent

yuho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ最高です！
Stayed 1 night in Jan 2025

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。
Stayed 1 night in Nov 2024

6/10 Okay

???

Disliked: Staff & service, property conditions & facilities
コンビニがない 設備が不十分
Stayed 1 night in Jan 2025

10/10 Excellent

Kentaro

Stayed 1 night in Dec 2024