"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"Clean room, comfy bed, super close to Nagano station, courteous staff, breakfast at hotel was Japaneese style and very good, 7-11 by hotel."

"Staff was so kind. Room was spotless, bed comfortable- massage chair & soaking tub!"

"とてもおしゃれです！ 一度泊まって見たかった施設でしたので大変満足です。 うるおいの湯など24時間でどこかの温泉に入れるので、相当コスバが良いです。"

"Nil"

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "

"It was a great place to stay in Hakuba and I wish I could give a higher rating than a 5. It has easy access to all the ski resorts via either uber, taxi or their own shuttle. The staff was incredible and was the biggest perk of this visit we did not expect. All of our needs were met and the staff made it feel more like a home than just a place of stay. I think the experience that the staff brings makes it well worth the stay. I couldn’t recommend this place more if you’re looking for somewhere...

"Staffs are really nice! We would definitely go back !"