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"We received a warm welcome and a tour of the resort. The staff always greeted us with a smile and made us feel like part of their family. The place is very quiet, and they have great chefs. I would definitely return."

"The staff where very nice and helpful."

"Lovely place, friendly staff"

"All of the staff were so incredibly lovely, welcoming and happy to help you with anything you needed. It’s perfect for kids, with so many things for them to do! They also have their own doctor’s clinic within the hotel which I only realised once we were there, so that was comforting. We had an amazing time!"

"Staff was amazing and super helpful. 5 minutes walk to a beautiful sandy beach. Area not crazy crowded. I would definitely go back yo this resort. It also has an endless swimming on the top floor with a beautiful view. "

"Needs a renovation in my opinion service and staff are exceptionally good "

"We chose Hyatt in part to obtain ‘Hyatt Points’, but for the first time in our frequent travels, they were denied because our booking was made through Expedia. As a result , we may not use Expedia in the future. Expedia did not advise us of that."

"We loved everything about our stay at the Maya Ubud! From the staff, to the pools, to the food, it was all amazing. Could not recommend this hotel highly enough!"

"The service and overall vibe are fantastic—it's an experience everyone should have. If you’re vegan, we highly recommend it; their vegan options are unparalleled. The plant-based cheese focaccia was a standout dish. The staff's attentiveness and helpfulness are unmatched; they provide a five-star experience. The rooms are great, with excellent quality. However, the general cleanliness of the pools could be improved, and some of the furniture in public areas, such as the daybeds around the pool, needs to be replaced. They look a little tired now. Overall this is an excellent place to stay and we can't wait to visit again."