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"Najlepszy hotel w Sopocie: fantastyczny personel, znakomicie utrzymany, spokój, kultura. "

"Nice, quiet and clean hotel with comfortable beds and a lovely view of the city. Water jugs are provided in each room and there are filtered water machines beside the lifts on each floor which is a helpful eco-friendly feature. I would flag that the inbuilt hair dryer unfortunately didn't work in my room. The customer service was a little bit lacking at times (i.e. one receptionist seemed annoyed at me for asking for a city brochure which is a pretty normal thing for a tourist to ask for). Hence...

"Very friendly staff "

"The place is fantastic, but the check in is very far from the apartment. They never answer the phone for assistant. I check out a week ago and still trying to get my deposit back. No answer at all"

"Hotels.com failed to mention that they charge for housekeeping. In my confirmation page, I was told that the hotel will collect 100 Zloty for cleaning fee, but it also said that housekeeping is included. That's not true. This is a decent hotel, but considering all the other options you have it is overpriced, especially since you don't get proper housekeeping, and for whatever you get (if you are lucky) you have to pay 50 Zloty. The staff was polite and nice, but the service was 2 star for a 4...

"Front desk staff a little inexperienced but otherwise a great place to stay. Was a little disappointed that our ocean view room was on a lower floor. All you could see was the trees between the hotel and the ocean"

"Convenient location, calm atmosphere, and good breakfast."