We stayed as a couple in a pool access room for a few nights and found our stay was peaceful and relaxing.
We highly recommend pool access room if you are a couple as you will be further up the hotel and away from the kids in the main pool area, however if you a sun-worshipper then ensure you request a room with the balcony facing south otherwise you won't have any sun at all.
The room was comfy and felt secure, with double locks on both the pool access and front door. Rooms good size.
The majority of the guests are Russian couples, with a few families here and there, and we found all staff and other guests to be very friendly.
Breakfast was fine, the usual stuff you get in Thai hotels really; egg station, rice soup, bacon and sausages (hot dog style) and fruit. There was also some slightly more odd breakfast options, such as stir fried noodles and pasta dishes. All of decent enough quality.
One good thing about the hotel is that despite being in the centre of (the very overcrowded) Kata, it felt a million miles away from the hustle and bustle, being tranquil and peaceful. It was a 5 min walk to the (very overcrowded) beach and loads of markets and shops on the doorstep when you walk out in to Kata.