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"Great hotel. I may continue to use them in the future if they are available in my travel destination locales. Basic amenities are always available at the ground floor. Staff was friendly. Onsen was practical, but most importantly, it has an outdoor ONSEN. I only wonder if the women's ONSEN is designed differently, as they don't switch the onsen's on different days. If I did have a single complaint, it would be that they only provide (1) pillow per bed, and that the design of the pillow may not be for everyone. It's the type where the edges of the pillow have a thicker fluff anf firmness, and then towards the center of the pillow, there is a dip/concavity. I struggled to find a comfortable pillow rotation for me. Again, that's my only personal issue with the stay. "

"Spectacular view, decent food and good service with a reasonable price make our stay an excellent experience. "

"Our stay was great. Checkin was easy just use the machine add your details and get code of the room. Room was good, we had view of Shinkansen and trains. Breakfast was delicious we loved it and again checkout was easy. Cheerful and helpful staff, clean hotel and delicious healthy breakfast. Thank you hotel Sun!!!"

"Great hotel Super nice crew recomended"

"清潔感あって良かったです。"

"Great place to stay. Right in front of police station. Onsen was great!"

"I felt warm and comfortable. Breakfast was delicious. Hotel is very close to the station and convenient. "

"Clean, quiet little corner of Chichibu."

"My stay was Jan 5 thru 6."