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"Convenient and comfortable. "

"The staff was very welcoming. We loved the craft beer happy hour and our private outdoor bath. We also loved the local people we met eating outside of the hotel and shopping for pottery. We stayed for the proximity to Zao Aki resort. We didnt use it but there was a free shuttle for that. "

"Traditional Japanese ryokan…highly recommended for those wanting an authentic experience. "

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome! "

"Awesome. Clean, good service, additional hot bath, and most importantly- fantastic free breakfast!"

"The room was very spacious and all staff were very helpful. "

"The quietness makes me feel I return to nature again. Besides, the service was so good, people at Bekkan were friendly and supportive. I enjoyed 1 night staying here and definitely want to go back someday."