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"Good hotel, clean and well located. Staff very helpful. However there were quite a few children running and making noise on my floor late at night. I would have hoped that this would be addressed but it was not."

"Amazing place to stay. The gardens and views were stunning. The dinner is average for vegetarians."

"Lovely room and view!"

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"After a few rainy days in Tokyo, we arrived at this hotel still under grey skies, and with not much hope of seeing Mt. Fuji. Hiowever, on opening the curtains the next morning...Wow!! What a site! The view of Fuji from our room was stunning, magnificent! The room was nice an big, although perhaps a little dated (some USB ports would be nice!), but overall, can't complain! We took advantage of the hotel shuttle bus into town, which is very useful, although could be more frequent than once an hour, and has to be pre-booked during busy hours (early morning etc). Additionally, the final service back from town is 19:45, which means there's not really an opportunity to experience the restaurants in Fujikawaguchiko unless you get a taxi back. But to be honest, I would have happily walked back to the hotel to see that view!"

"The hotel exceeded our expectations. The breakfast buffet was specially great with so many selections. Parking was free and easy, and the property was next to the beautiful park which we enjoyed the peak season of cherry blossoms. We had a room with full view of beautiful Mt.Fuji. We would stay here again, probably during the autumn color season. "

"Excellent view of Fuji from rooftop. Wonderful service. Great half board (breakfast and dinner). Hotel has free shuttle service to and from train station. In room onsen is definitely a plus."

"You can see Fuji from your window!"

"Wow, this place was amazing. From the moment we arrived, we had a warm welcome. All hotel amenities were described and they had so many activities and a scavenger hunt! Our room was beautiful, very clean, spacious, and they provided everything you need and more. We enjoyed the hot tub and had a drink in our private backyard. We enjoyed breakfast with a view of Mount Fuji. Will be back for sure!!!!!"