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"The property itself is spacious and the room I booked was well appointed; it is close to all the baths and an easy walk from the train station. The staff are extremely friendly and courteous- embodying true Japanese approach interactions.They gave tips for eating out and experiencing Onsen culture. I highly recommend staying here. I would stay here again on another visit to lovely Kinosaki Onsen. A special thank you to Kaki-san, Hara-san and Satoh-san. I appreciated your warmth and genuine welcome! "

"C'était une expérience inoubliable, un hôtel peu commun pour nous français. La chambre traditionnelle avec les tatamis et les futons étaient incroyables. Un dépaysement assuré ainsi qu'un service d'une très grande qualité. Je recommande à tous sans hésiter "

"Very good and relaxing, staff is very friendly definitely going back."

"Super efficient staff, immaculate hotel and city Full of charm "

"Great hotel close to the station. The staff is really amazing. The rooms are simple yet very good. Great Internet connection even for video calls. The free breakfast was just amazing (you can bring it up your room if you want) Just make sure not tk book a smoking room if you don't smoke like I did... But if you do, they have sprays that help with the smell!"