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"Very clean hotel and excellent staff."

"The rooms were very clean and comfortable and had all the necessary amenities. The lobby downstairs was very spacious. Parking was free. Good walking distance to restaurants and stores. Across from a local train station. Breakfast buffet had a good set of options and was very enjoyable for everyone in the group. "

"The hotel had hot springs for the guest to use and the room was large, plenty of space to walk around which is not typical for most Japanese hotels. Room also had plenty of storage space and even had a patio looking over the waterfront. It's not a clear view of the waterfront but it's something. "

"Very friendly staff check in through check out. "

"The hotel was very clean and the staff members were very friendly!"

"The staffs are very warm and greet us everyone we enter the property, traditional type of ryokan which is serenity. The breakfast provided are superb you can’t ask for more!"

"Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming. "

"The room was really small and the I couldn’t make a call to outside. You have to buy a TV card to watch TV. Bathroom tap makes funny noise at night. The bed was rally hard… The staff there were really nice though. "

"Great resort Food were excellent "