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"Receptionist was not giving a single fu*k about our requests. We had booked standard room with king size bed. They gave us basic room with 2 single beds. When we asked the receptionist, she told us she's just receptionist, she doesn't know anything. Later they asked the housekeepers to put combined cover on 2 beds and they made it look like a single bed. Water was not provided, unless explicitly asked. Rooms smellls with horrible toilet smell. There are no lifts. You have to drag your luggage to basement floors, no one will help you. There's no coffee, mini bar, fridge, spoons in the room. Kettle wss dirty and rusted. There's no jet spray in toilet. Any requests made to receptionist was resulting in a ghosted reply. Her answer was always I don't know anything I am just a receptionist. The breakfast was poor, bread, eggs and some salad. Coffee is not free. You have to pay 9GEL for it. Hotel is nothing but hostel building developed on a nice view and management is given to people who don't have any knowledge of management. Doesn't deserve to be single star hotel.Wouldn't recommend it to anyone!"

"Clean cozy appartment , close to all the activities and cafes , best location in ski resort ! "

"Excellent property with Excellent service. "

"Amazing hotel with great attention to detail. The spa area is very spacious and clean. The common areas are very inviting and you'll find everything you need to have a good time. What a great place!"

"Very cozy hotel"

"Probably the best hotel in the area"

"Amazing staff Ani in the reception and all the hotel:) Amazing view and good breakfast:) "

"Everything is fine but Ski is not yet ready that makes m feel disappointed"

"Great value. Room was nice and the balcony had great views."