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"The property gives a very Balinese feel. The staff are very friendly and welcoming "

"Loved the gardens & pools "

"Fantastic amenities, friendly and helpful staff, highly recommend"

"Excellent staff, resort is fantastic."

"It was incredible, highly recommended "

"Great holiday and great resort."

"Excellent all round. "

"We loved it at this faculty! Very family friendly with amazing pools, great food ( a little pricy ) and an awesome kids club! "

"We had previously stayed at Sofitel Nusa Dua and had a great experience, which is why we decided to return—this time with a much larger group. Unfortunately, we noticed a noticeable drop in the overall standard compared to our previous visit. While most of the staff were friendly and tried their best, there were moments where communication was difficult due to language barriers. A few incidents were simply inexcusable, leading us to decide that we wouldn’t return in the future. However, just as we were about to write off the entire stay, we had the pleasure of running into Rita, who we remembered from our earlier visits. She completely turned things around for us. Rita is an absolute legend—kind, warm, considerate, and incredibly professional. Her excellent English made communication seamless, and she went above and beyond to ensure we were looked after. Rita is the only reason we are reconsidering coming back. Sofitel is lucky to have her! "