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"The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space. "

"Lovely place to stay Nice hospitality. The only thing was the level of the water lake that took part of street you couldn't cross. Nice walk around, and many places to eat."

"Overall recommend the hotel has a beautiful view from the restaurant. The rooms are equipped with a kitchen and a small living area. Will definitely stay here again. Hotel is walkable to dining and bars. And also has a pool in the property and free breakfast And WiFi."

"Excellent staff and beautiful hotel. :)"

"This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -"

"Staff is great, on top of every detail. Property needs upgrade. It’s not like we expected it to be like its neighbor Jungle Lodge, but bathroom had some minor issues (odor, loose sink faucet), some room tiles were broken, and general appearance for the room could improve with minor upgrades in bed sheeting, decoration. Everything else was great, restaurant food quality is very good, service is great as well, location is superb. "

"It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite. "

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"Roxy and the staff were great! Nixon guided us on the day, sunset, and sunrise tours and he did a fantastic job. The proximity to Tikal National Park can't be beat."