Find Luxury Hotels in Jiangnan

"The hotel seems to be a bit old (was told over 20 years) but the staff were very friendly and helpful when we complained about the odor in the rooms. The hotel manager Brenda was very nice. She apologized and showed us other rooms that are clean and fresh. We switched to the new rooms and was happy about it. The staff in the restaurant, front desk , concierge were also very friendly and helpful. We are very satisfied and pleased during the stay. "

"Excellent location. Friendly staff"

"Such a terrible hotel for this price. So tired looking and the facilities there are practically zero.. Smoking guests all around and all they could do was provide a fan because we could not open up the balcony because of the heavy smoking from the room beside us."

"The room was smoke free and pretty clean. I did find it a bit warm and difficult to turn the thermostat down. The staff were warm, attentive and friendly and would go out of their way just to come to my door and ask if I needed things. Here’s the problem: the hotel advertises itself as having English language service, and in truth this service was very limited. I chose this hotel because it was a USA based hotel chain that advertised English service. I had difficulty communicating with most...

"The hotel was very nice in general. The location is rural, not as where I was expecting when I checked on the map prior to booking. Breakfast was not impressive. Indoor pool not heated. View is beautiful."

"I had a lovely day at this hotel. Rooms are only a tiny bit dated but it was very clean and a very comfortable stay. Staff are absolutely impeccable and the cafe/ restaurant on the ground floor is excellent. The area is very safe with some lovely parks nearby although there didn't seem to be much shopping in the immediate vicinity. Dining options were a little bit limited unless you dined at the hotel. The city itself is a hidden gem unknown to many Westerners. Zhaoming Tai blew my brains out...

"great location"