Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres
Frequently asked questions
Is Villa Elena Isla Mujeres pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa Elena Isla Mujeres?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Villa Elena Isla Mujeres?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Villa Elena Isla Mujeres?
Check-out is at noon.
Where is Villa Elena Isla Mujeres located?
Located in Centro - Supmza 001, this guesthouse is 0.6 mi (0.9 km) from North Beach and within 12 mi (20 km) of Punta Sur and Plaza 28.
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Villa Elena Isla Mujeres Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet.
Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!
This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br
The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat.
I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island.
Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.
Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate.
Great property. Walkable from the ferry and everything on the north end but just outside of all the noise of the north end bars/restaraunts.
Ryan
Stayed 2 nights in Jul 2024
6/10 Okay
John David
15 December 2024
Liked: Cleanliness
OK
Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views.
The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.
This property was perfect, nestled right into the local neighborhood you are submersed in area culture, it is walkable to shopping and restaurants, the manager was great recommending taxi's and boat trips, would definitely return.
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back!
We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful.
Larry
Stayed 7 nights in Nov 2023
10/10 Excellent
Jeremey
9 September 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room with great views and a short walk to most things. I wish it would have had a full fridge and not a tiny one.
Michelle
Stayed 9 nights in Mar 2023
10/10 Excellent
Sarah
21 July 2022
Liked: Cleanliness, room comfort, communication
Villa Elena es muy magico!
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.
Nice and clean room although a bit noisy with the road noise since I had a room next to the street. Bed was very comfortable. The room was a good size, had a rain shower head. I would stay here again but try to get an ocean view room.
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed a week at Villa Elana in room #5. It's ocean view is breathtaking! Also, rooftop offers 360 degree view. The property was always very responsive almost immediately to any questions. The onsite manager was super nice! Our room was kept spotless. Will definitely be staying again!
We stayed in suite #5. Amazing ocean view and ocean sounds from the waves throughout the day and night. This experience was so relaxing for my wife and I. We stayed 2 nights. Many shops and restaurants within walking distance. Renting a golf cart or moped is ideal to get around the whole island. The nearby beaches are superb. Overall, this is a super great value and we are going to return guaranteed! Thank you Villa Elena for your hospitality!!!