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Casa Azul Maya

3.0 star property
Private beach and 3 outdoor pools, near Parque de los Suenos

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Photo gallery for Casa Azul Maya

Kayaking
Front of property - evening/night
Point of interest
Double Room | In-room safe, desk, blackout drapes, soundproofing
3 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
The current price is SAR 506
SAR 624 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, soundproofing

Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Ceiling fan
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, blackout drapes, soundproofing

Standard Quadruple Room

Highlights

Separate dining area
Soundproofed
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
  • Studio
  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About the neighborhood

Map
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 1 min walk
  • Isla Mujeres Sculpture Garden - 2 min drive
  • Punta Sur - 2 min drive
  • Dolphin Discovery - 4 min drive
  • North Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Punta Sur - ‬20 min walk
  • ‪Mar Bella - ‬13 min walk
  • ‪IceBar Mexico - ‬2 min drive
  • ‪Kin Há Isla Mujeres - ‬1 min walk
  • ‪The Joint - ‬11 min walk

About this property

Casa Azul Maya

Private beach and 3 outdoor pools, near Parque de los Suenos
Spend the day on Casa Azul Maya's private sand beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. A dining area, a coffee/tea maker, and in-room massages are among the other amenities available to guests.
Casa Azul Maya offers 7 accommodations with safes and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Beach

  • Private beach nearby
  • Free beach club nearby
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Cribs (infant beds): MXN 500.0 per day

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: MXN 10 for adults and MXN 10 for children
  • 1 poolside bar
  • Couples dining
  • Private picnics

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MXN 500.0 per day

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Smart TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • Near the sea
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Outdoor pool access nearby
  • Bicycle rentals on site
  • Theme parks nearby
  • Snorkeling nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 7 rooms
  • Romance packages available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 10 for adults and MXN 10 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Azul Maya have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

Is Casa Azul Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Azul Maya?

Self parking is free at this property.

What time is check-in at Casa Azul Maya?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Azul Maya?

Check-out is at noon.

Where is Casa Azul Maya located?

Situated in Isla Mujeres, this beach aparthotel is steps from Garrafon Natural Reef Park and Parque de los Suenos. Isla Mujeres Sculpture Garden and Shark Beach are also within 1 mi (2 km).

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Casa Azul Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

The place is a gem. Super nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Very nice
Stayed 1 night in Mar 2024

8/10 Good

Sam

Liked: Cleanliness, amenities, communication
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruny

Liked: Property conditions & facilities, communication
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Stayed 10 nights in Sep 2022

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Stayed 5 nights in Jan 2023

2/10 Terrible

Alma

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Stayed 1 night in Jul 2024

8/10 Good

Brittanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Stayed 7 nights in Aug 2022

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort, communication
Thumbs up!
Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Stayed 4 nights in Jun 2023

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Stayed 10 nights in Sep 2022

2/10 Terrible

Natasha

Disliked: Room comfort, communication
Terrible service by hotel management and Hotels.co
Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Stayed 2 nights in Jul 2022

4/10 Poor

Risa

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Stayed 8 nights in Jul 2023

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Stayed 5 nights in Nov 2022

10/10 Excellent

Amayrani

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2024

10/10 Excellent

Nanna

Liked: Cleanliness, room comfort, communication
Skønt sted! Med lækker morgenmad
Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa eller golfvogn til at komme ud til. Hotellet ligger et stykke væk fra byen så hvis man skal nogen steder er det med taxa eller golfvogn. Vi gik en dag til punta sur rigtig smuk tur langs kysten på den modsatte side af hvad hotellet ligger
Stayed 3 nights in Jan 2024

10/10 Excellent

Kris

Stayed 2 nights in Jan 2024

10/10 Excellent

Fernando

Stayed 3 nights in Dec 2023

10/10 Excellent

Ilda

Liked: Property conditions & facilities
El valor y las amenidades.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, communication
Stayed 1 night in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

Pascal

Stayed 1 night in May 2023

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Apr 2023

10/10 Excellent

Gaylynn

Stayed 6 nights in Mar 2023

10/10 Excellent

Richard

Stayed 3 nights in Feb 2023