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"The hotel manager and front desk team were incredibly kind and helpful. The hotel is beautifully located right in front of a stunning lake and majestic mountains. I accidentally left my computer in an Uber, and the hotel manager and team went above and beyond to help me recover it. I truly appreciated their patience, support, and warm hospitality. I feel so lucky to have stayed at this beautiful hotel, and I will definitely choose it again when I return to visit Lucerne."

"Staff is very cooperative and understanding."

"This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise."

"Had a lot of fun. The properly has old Swiss architecture that we absolutely loved. high quality upgraded beds and bathrooms that made the trip super comfortable. "

"Nice hotel Great location and breakfast! Clean and big rooms. There wasn't anything that we didn't like. The staff was very helpful."

"The location is great and the room was big and clean with a nice breakfast!"

"A central and clean hotel with lovely decor. The beds were extremely comfortable. The breakfast had a good variety. All staff were polite and friendly. We loved our stay here!"

"Located near to train station. Walking distance to the chapel and shopping areas. Breakfast is also good."

"Everything close by hotel and convenience. The front desk people very helpful, efficiency and very nice. I would high recommend this hotel. "