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"駅に近く、スタッフも親切。ロビーに無料ドリンク数種。"

"The check in process and the follow up since the reservation made were excellent. The reception when we arrived was 10/10 perfect. If there were a rating of 11/10, I will use that."

"Staff were friendly and welcoming, and service was great. Views of Mt Sakurajima were absolutely beautiful which is partly why I booked. I opted for a room with private onsen as I have tattoos. They offered tattoo covers but I thought they looked a but silly as I ended up looking like a patchwork quilt. We did did go down the hotels cable car to check out the relaxation room and enjoy some ice pops and tea. My only disappointment was being offered dining option times of 5:30 or 7:30pm, we asked for 7:30 as we’d had a really late lunch. But were then told 7:30 was booked. We couldn’t really enjoy dinner as we were still full from lunch. It is enjoyable though having private dining spaces. "

"Only the staff should be more familiar with options to visit the nearby national park. But the reception is helpful with providing customers with maps. My only problem is the room price."

"Great large modern hotel! Nice parking right outside. Good choice for the city or airport. Overall great!"

"Awesome! "

"Overall a very good stay for family travellers. Huge hot spring area, buffet and proximity to the national park for a reasonable premium. The immediate surrounding area is walkable. To reach Kirishima Jingu and trail heads inside NP you need a car. Bus routes run only 2-4 times a day. If you have to take a bus watch out for departure times."

"Clean and excellent service. Lots of facilities within the hotel. Breakfast and Dinner were excellent. Free supper is availabe at 10-11pm."

"Fantastic service. The checkin was super easy and efficient. The front desk agent went above and beyond his duties to help my guests navigate their way to the Hotel since it’s relatively new and unique. The young ladies working the morning shift were equally helpful when I needed help translating and making calls. I can’t recommend enough and would absolutely stay again because they’re affordable, super kind and close to everything. Thank you"