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"From My Own Experience, a Hidden Gem in Juneau I’ve traveled extensively and usually stay in top-tier luxury hotels, so I have high expectations for cleanliness, comfort, and service. While I tend to choose places with flawless reviews, this time, I trusted my instincts and gave Waterfront on Glacier a shot, despite some mixed past feedback. The recent praise for its renovations, stylish furnishings, and overall experience convinced me, and I’m so glad I took the chance. From the moment I walked in, I knew this place was special. The boutique-style charm, the scent of fresh wood, and the cozy atmosphere set it apart from generic hotels. Even the restroom flooring had a traditional touch that added to the authentic Alaskan feel. Now, let’s talk about Zach. If there’s one thing that made this stay truly unforgettable, it was him. His customer service is on another level, friendly, responsive, and genuinely invested in making guests comfortable. He personally made sure we had rooms next to each other and was always ready to help. A few things to note: The waterfront balcony view is stunning, but there’s some street noise. The hotel is still undergoing renovations, so there’s no restaurant yet, but Zach mentioned it will be ready by mid-May. The front desk isn’t staffed 24/7, but a quick call gets immediate assistance. Would I return? Absolutely. This place exceeded my expectations, and thanks to Zach’s unmatched hospitality, it’s now my go-to in Juneau. "

"I love the manager of this hotel she’s so nice. "

"Very convenient."

"Very nice staff!"

"Great place for a cheap price "

"Our stay at Frontier Suites is always a nice stay. However, the Maintenance person, Brian McFadden needs to be let go. His irrational dealings with the public are beyond questionable. His erratic behavior fully deserves medication. Other than that...Frontier Suites is great."

"I loved my 2 recent stays at Sitka Hotel. VERY quaint and perfect sized. Never had issues from bar next door, and I stayed during the week and on the weekend. Close to great food spots and store. "

"One of the front staff needs a bit more training on customer service. Other staff members were great"

"Nice staff and van. Great to see an ATM too. "