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"Very nice staff and helpful "

"Awesome"

"Our one night stay at Shirasagiyu Tawaraya was wonderful! We requested pick up and drop off at the station and this is pretty much necessary unless you take a taxi. The driver was very nice and found a tiny pin that came off my backpack without me even knowing it was missing. This is the type of attention to detail that is fantastic about Japan! The gentleman who talked us through check in and gave us info on meals, baths and so on was helpful, kind, and also funny. We LOVED our room and amenities. We got one of the newer rooms with access to a lounge with coffee, tea, soda, water, juice, and some alcohol. There was additional space to relax and take in the river and forest view. And it had a message chair. We used that a lot and only saw one other person enter the lounge to get a drink during our time there. Our room had a partial outdoor bath and it was wonderful. We also reserved and paid an additional fee for a 45 minute bath that had an indoor and outdoor. So glad we did this! The ryokan is on the river and we spent some time walking the trail. It was beautiful but there was remaining snow and quite a bit of water so had to be careful We did not find any open shops so decided to just focus our time relaxing in the baths and massage chair. If we would have spent a second night we would have looked harder for some local shopping areas and restaurants. We had dinner and breakfast at the inn. It was very good and the staff was fabulous. We enjoyed our relaxing stay!"

"Expected more for breakfast, but still a nice place to stay. "

"Excellent property. Will be back. "

"What a wonderful experience. Friendly staff. Incredible food. Beautiful rooms. One of our first steps- we felt very pampered and will return for sure!"

"Affordable stay at this hotel. "

"Great hotel with large, clean rooms and a nice onsen. However, frequent planes directly overhead make sleeping difficult."

"We had Suite Room B and it was very spacious and well maintained. Rurikoh had many good services (free shuttle to/from Kagaonsen train station, spa w/massages, outdoor foot onsen, taiko drum performance, free afternoon snacks), a beautiful outdoor onsen and large indoor one, very good traditional Japanese breakfast, and very welcoming staff. A short walk (approx 8 min) to several grocery stores and restaurants."