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"Location is ideal, staff helpful and friendly. Pool & jacuzzi a little on the cold side - Disappointed that you had to pay for the steam room. Rooms were great and the shower/bath were brill - warm and comfortable. Boot room was great but lacking a bit of seating and was always wet on the floor - the lockers needed hooks. Bar area was quiet but very pleasant, nice beer and a good pool table. WiFi was a bit weak and the lift had a mind of its own. No complaints at all, just subtle suggestions for...

"I stayed in Le Grand Ermitage by Nemea for 4 days and the experience was fantastic and just as promised. We were planning to check in very late, so I called them and they made arrangements for us to get into to the unit without any trouble. The receptionist was very friendly. She spoke perfect English and when I told her I am learning French, she started teaching me French. This is a very rare degree of friendliness! If you book via Hotels.com, you get a one-time bed sheet and towel service...

"Nous avons réservé cet appartement et notre séjour a été très décevant. • Manque d’équipements essentiels : À notre arrivée, il manquait des couettes et des couverts. Malgré de nombreuses relances (appels et e-mails), une seule couette nous a été livrée au bout de plusieurs jours, et aucun suivi n’a été effectué pour le reste des problèmes signalés. • Propreté insuffisante : L’appartement était dans un mauvais état : vitres sales, moquette tachée, machine à café non vidée, vaisselle sale,...

"Great apartment, friendly, helpful staff"

"Basic but clean. No additional bedding, eg pillows, and expected to clean own room, strip bed and remove bins"

"Very dirty, power went out, brown water from the taps, leaking bathroom, ski room that is so narrow and small that is impossible to navigate, ski lockers breaking down, not enough lifts, etc. In urgent need of a complete renovation! "