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"We stayed 2 nights at this Citizen M in Zurich. Centrally located, it was very easy to walk to the old town and to find great restaurants and cafes nearby. My biggest issue is that there is no coffee in the room ! If that is too expensive or unsustainable then I suggest that just like they have a room with an ironing board on each floor - they should ABSOLUTELY have one of those large coffee making machines that allows you to choose the type of coffee you want. As well - they could have a water station instead of people having to go through the cafeteria to fill their bottles. The room card can limit the amount of coffee usage per person. I need a coffee to get things moving in my body in the morning as do many people (digestive) - to go downstairs early (without wanting to do the breakfast buffet) and to have to wait in line for the ONE BARRISTA (who was excellent but could only handle one guest at a time) - THIS would make a whole lot of sense since Citizen M - prides itself on sustainability and amazing care of their guests. I did feel that it missed the mark in this instance !"

"Loved it "

"The hotel staff were very helpful, I arrived very early from an overnight flight and they held my luggage and would have let me checked in early. The location of the hotel was so convenient for the train and bus terminals. I am really happy with my stay and would definitely choose this hotel again."

"This hotel is right at the start of three streets with plenty of eateries. Close to the main train station in Zurich. It is an older hotel, but many items are up to date. So, it worked well for us. Breakfast was good. Office has staff 24 hrs."

"Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁"

"I LIKED EVERYTHING ABOUT THIS HOTEL , WE DID NOT NEED UBER OR TAXI , WE WALKED ALL AROUND ,EVERYTHING IS WALKABLE DISTANCE ,. SO CLOSE TO ZURICK HB TRAIN STATION , AND VERY CLOSE TO WHERE YOU TAKE THE TOURS , SO IT WAS GREAT "

"Great location and great hotel near the FIFA museum. Transit is across the street to go anywhere in the city!"

"Nice hotel at city center"

"Great"