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"Everything was nice"

"First, there is no safe or mini-bar fridge in any of their rooms like they state in their amenities they have. The food was terrible, and the menu had very little to choose from. Majority of their staff speak little or no English or even understand it. Very hard to communicate with people when they do not understand your language. Music at pool side was so loud, you could not even talk to a person sitting beside you. They ran out of cola, beer, malta , and lemon-limon for three days. ...

"Also nice casa. Sandra and her husband welcome me. (Maybe address on Expedia should be update, I walk a little bit in the wrong direction but no problem 😂) Apartment is clean, includes everything you need and the open space invites to relaxed and to have your cigarette. Both supported, wherever they can. Coffee with cigarette in the morning = good start into the day) Unfortunately they have had some issue in Sandra's family but the have been so kind and organized a new place for the last...

"The hotel is under construction so I can't sleep workers start at 9 am and breakfast is served till 9.30 the pool is empty to go to the night club inside in the hotel you have to pay people is rude the drain in the shower was broken really one of my worst experiences ever in a hotel. "

"The best place to relaj and be with your family"

"Customer Service is very poor. It doesn’t matter to be in a country like Cuba to have a good service and have people feel respected and cared of what have being paid for. Rooms are nice, but no shampoo not enough towels even if asked. Continental breakfast is a lie, cooking is good, but service is the worst. We ordered dinner and they came with something else with no explanation or apologies, when I asked the guy about what we ordered he just said : oh yes, but it’s over. Unbelievable! Nature...

"Tristemente tengo que decir que estoy decepcionada. Mi vuelo tenía un retraso de más de 3 horas y intente a comunicarme con Ustedes, pero lamentablemente no se pudo. Entonces cuando llegue me dijeron que la habitación estará ya ocupada y que era normalmente para 3 días antes, aunque en los papeles de la reservación pone todo correcto.. bueno, para mi es increíble como tratan a la gente."

"Die Wirtin war freundlich, konnte leider kein Wort englisch. Stundenlanger Stromausfall, kein Wlan etc. Vor dem Zimmer hat die Familie so eine Art Wohnzimmer, in dem sich alle abends aufhalten und lautstark diskutieren. Wenn Strom da ist , dann läuft dazu noch lautstark der Fernseher.Die Strasse ist auch sehr laut."

"C’était correct "