University of Hawaii at Hilo - 5 min drive - 3.5 km
Coconut Island Park - 5 min drive - 3.9 km
Port of Hilo - 8 min drive - 5.4 km
Getting around
Hilo Intl. Airport (ITO) - 11 min drive
Restaurants
McDonald's - 11 min walk
Kozmic Cones - 9 min walk
Cafe Pesto - 11 min walk
Puka Puka Kitchen - 10 min walk
Pineapples Island Fresh Cuisine - 11 min walk
About this property
Wild Ginger Hotel
Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
Free self parking
Express check-out, luggage storage, and water sports equipment
Smoke-free premises
Guest reviews say great things about the central location and helpful staff
Extra conveniences in all rooms include:
Showers and shampoo
Wardrobes/closets, refrigerators, and free extra beds
Free continental breakfast available daily 7:30 AM–9:30 AM
Family friendly
Free rollaway/extra beds
Laundry facilities
Refrigerator
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Water sports equipment
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Area rugs in room
Handrails in hallways
Handrails in stairways
Hardwood flooring in room
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
Shared microwave
Smoke-free property
Room amenities
Bedroom
Bed sheets
Ceiling fan
Free rollaway beds
Portable fan
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Refrigerator
More
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Is Wild Ginger Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Wild Ginger Hotel?
Self parking is free at this property.
What time is check-in at Wild Ginger Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
What time is check-out at Wild Ginger Hotel?
Check-out is at 10:30 AM.
Where is Wild Ginger Hotel located?
Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).
Wild Ginger Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Debra
Stayed 1 night in Feb 2025
10/10 Excellent
Tim von
9 February 2025
Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Have gone there for many years. Staff is great. Facility needs lots of work.
Robert
Stayed 3 nights in Jan 2025
2/10 Terrible
Jodi
2 March 2025
Disliked: Property conditions & facilities
If I could are the hotel 0 stars, I would. The check in staff were very friendly. But….the shower faucet was a vise grip. The tile looked gross. No blanket, only 1 sheet. The windows did not close, so we heard the traffic from the highway on the backside of the hotel all night. The walls are paper thin, so we heard a screaming kid for hours. We would never stay here again.
Jodi
Stayed 1 night in Feb 2025
4/10 Poor
karen
19 February 2025
Liked: Staff & service
Disliked: Amenities
Difficult after-hour check-in.
Open door was hiding the key lock box, no instructions on how to use the room door security plus it hadn’t been set up properly according to a staff member who was staying late for another project and happily helped me out.
The sanitation is very poor, the environment is too bad, if it is not booked online, no one will find it. I looked at it, but did not stay, the environment is too bad.
Wenyi
Stayed 1 night in Feb 2025
10/10 Excellent
Simone
27 October 2024
Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort
Location good. Good Price. Room is ok. Nice friendly staff.
Cons: Only 2 towels in bathroom. Stairs too steep for seniors-should have been given room on street level. ( Was on lower level.) Ran out of food at breakfast. Was advised in advance that hot water was slow to arrive at shower but not available after running tap 5 minutes.
Property was old and termite ridden. Nothing "charming" about it. Traffic noise was bad and music from a few blocks away was loud.
Ted
Stayed 2 nights in Jan 2025
4/10 Poor
Jessica
26 January 2025
Disliked: Property conditions & facilities
Did not have expectations. Needed a place to stay on short notice. Would give one more star had the price been more reasonable. The place is old and run down. Flooring peeling up, paint peeling, rooms its self is unlevel. That being said bedding, towels clean, comfortable enough beds. Would stay at hostel in town next time.
Jessica
Stayed 1 night in Jan 2025
2/10 Terrible
Gail
3 February 2025
Disliked: Property conditions & facilities
The pictures online are misleading. The place is in poor condition. I suspect the photos are very old. They do not represent the current condition.
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii
It was a calm oasis, cconvenient and best of all, great staff!
nava
Stayed 7 nights in Sep 2024
10/10 Excellent
Marjory
24 November 2024
Liked: Staff & service
Lovely staff who were very helpful. The property was built in 1920 by the grandfather of the young lady who managed the hotel during our visit. She told us that plans are being made to refurbish the hotel. We stayed in the ocean view room where the views are stunning. The hotel does need some modenisation in some parts.
This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful.
I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night