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"My stay at the Sonesta Hotel in Columbus was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and a genuine sense of hospitality that made me feel truly welcome. The hotel itself is beautifully maintained—clean, comfortable, and stylish—but what truly sets this place apart is the outstanding customer service. Let me give a special shoutout to the dream team: Almonie Womack, Brian Dickers, and Dennis Larson. These three are absolute rockstars of hospitality. Almonie made me feel like royalty the moment I walked in—warm, welcoming, and full of positive energy. Brian was always one step ahead, anticipating needs I didn’t even realize I had—talk about next-level service! And Dennis? He’s the kind of professional who radiates pride in what he does. His dedication and genuine care for guests create an atmosphere that’s rare to find. The rooms were immaculate, the amenities top-tier, and the location perfect—but let’s be honest, it’s people like Almonie, Brian, and Dennis that turn a hotel stay into a five-star memory. I can’t recommend this place enough, and I’ll be telling everyone I know: if you’re staying in Columbus, Sonesta is the place to be."

"The staff was so sweet and the room was immaculate and well cared for! I also feel like they didn’t cheap out on things. For example this sounds silly but even the trash cans in the rooms were big enough to be functional. Loved this hotel! They also set up the pack n play in the room before we got there with sheets and blankets and everything! "

"Extremely friendly staff. Location conveniently located near the OSU James Cancer Center. "

"The room and common areas of the hotel were spotless and although not exactly walkable, the property is conveniently close to OSU. There are also several good dining options nearby. For an OSU parent, it's an excellent option."

"Great hotel. Great staff. Not a lot to do around the hotel. "

"We were there for a volleyball tournament and everything was perfect the staff was super nice and helpful I do wish they offered a breakfast that’s included with the stay but honestly for the level of comfort and service all the staff offers is above and beyond. I definitely would recommend. "

"Nice stay. "

"Good"

"While it wasn't the absolute greatest room, it was amazing for the price and location. Lighting was ok, room was clean. Stayed there specially for Nationwide Arena, and it was a nice, less than 10 minute walk away."