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"Even though I only stayed the one night I could not fault the service or any of the staff from the reception to the waiting staff and the evening bar person Excellent I will definitely be going back Thank you Ron From Cheshire "

"God quality room and spa. breakfast lacking .Friendly staff."

"The hotel is perfectly located, staff friendly, room spacious and clean. "

"We had a wonderful New Year’s Eve stay! Our first time at the hotel, was a lovely area in the Cotswolds to stay in. The restaurant was sadly shut for a private event however we used Marstons next door which was great. We did hear of fireworks which we asked reception and they said we were unable to watch which was disappointing. Cookies on welcome was a lovely surprise and the room was very stylish and clean. The only points I would say is the tea/coffee facilities in the room could do with modernising & the £5 car park charge was a shock to us when we’re checking out as we was not advised at check in. Breakfast was really fresh and varied selection. Overall a great stay and would come back again :)"

"Perfect "

"Great location and super breakfast, staff friendly and helpful."

"Great hotel, stayed numerous times"

"Staff were friendly and helpful. Only comment is at breakfast need to keep serving utensils clearly labelled and products in individual heating units to avoid contamination. Staff were very helpful helping one of my family have a cooked breakfast which was tomato free dur to an allergy. "

"Perfect location for visiting Citecester. Easy level walk into town."