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"The bed was comfortable but a bit soft for my liking. First night I put a drink on a tab, then a few hours later added food and another drink. Settled up at end of evening. Next day, I was told that I could not run a tab for my early evening drink and had to put that on my credit card and later had to put a separate amount for food and drink. The policy should be consistent."

"Very good value and very convenient for event at City Hall"

"No problems easy to check in and stay was lovely "

"Brilliant place to stay, the place is great and all the staff too…would recommend this Horel, we’d definitely stay again 👍"

"Lovely place, everyone was very helpful and friendly service. Great bar and reception space. Room comfortable and airy "

"Lovely room but no view "

"The Grand always delivers excellent service. Car parking great, location great, facilities great."

"Honestly such a great stay and very welcoming to our dog! It was our first time staying away with her and they provided a dog bed and treats for her stay along with bowls for food and water. She also got a sausage for breakfast. We would definitely stay again. Premises was very clean and well kept, the only things that could be improved were very minor and easy to fix such as the sealant in the shower, and kettle in the room was old and slow but everything else was great. Breakfast was great and of very good quality, sausages were delicious and I would have loved two but was too shy to ask for another."

"Lovely experience staying at an English manor. It has easy parking and a great garden to stroll on. it is family friendly and we liked the personal touch with video game setup in the room for the kids. Breakfast and meals are available. It is bit remote set in the village and it is not a 24-hour manned lobby so it is well suited for couples looking for a quiet time./"