Find Family Hotels in Helengeli

"Overall, I'd say the stay was fine. I had gone for 3 nights with my wife and 3y old. Property is gorgeous and they offer lots of activities to keep you engaged (albeit quite expensive). All the activities we undertook were great. Friendly staff, decent emphasis on safety, etc. Scuba diving with their instructor, Sam was especially good if you're a beginner. The spa is very good. The food was pretty average. Everything we ordered was usually a disappointment. Not at all 5* quality. Meal service was also typically very slow. Cocktails and drinks were average at best. The room itself was fine for the most part. Direct access to the beach and generously sized. Bathrooms were okay. The worst part was dealing with the cashier Sathish. On the final night when I went to clear the bill for activities (nearly 1500 usd) he kept making a hue and cry about a few bills/notes of 25 dollars saying these were old or worn out. This was right before our anniversary dinner. The guys attitude and reluctance to give in was a severe mood dampener. I let them know while checking out the next day too (politely) but Sathish had bloodshot red eyes and couldn't really care less about he he had made a guest feel. The TAJ told me they'd be sending a feedback form but after I narrated my disappointment on check out, I think they chose not to send it :) Overall, for the money, I'm pretty sure you'd be able to find something better. We just took this because of the Taj brand. Likely wouldn't go back."

"Great value at a beautiful resort with wonderfully friendly staff."

"- Lakshi - host and check-in throughout the stay was extremely helpful and proactive in making our stay phenomenal - Piyali - latitude bar. Very funa and friendly - Cladin John - helped to retrieve the ring when it fell between the decking. Went under the decking in a very awkward area and retrieved both rings fast - Srinivas - facilitate quick retrieval and coordinating with Cladin John - Vignesh - lattidue bar. Very caring and kind. He was very attenttive and made us feel absolutely comfortable - Ashi - PA of Manager. Very fun to talk to at cocktail party and welcoming throughout our stay - Remya - daughter loved spending time with her behind the salad bar and got involved with her and had a great time - mohammed ali -room service and assistance to do the room just amazingly clean and was kind. The water villa pool has tiling coming loose and is need of dire maintenance. But the room in itself is phenomanl as give access to the ocean directly !"

"Stunning"

"The staff are amazing. They were very accommodating without us having to ask they gave us a late checkout. They also did a happy honeymoon setup for us free of charge as well as a happy birthday setup a few days later without me asking which was a lovely gesture."