Find all hotels by Independent in Hawley, MA

"Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice. "

"Staff was very friendly and accommodating. Despite some current renovation work, property was clean and quiet."

"The Hotel Downstreet is the best hotel. We always enjoy our stay here and never hesitate to stay again when in the area. "

"Clean room and it served the purpose of the stay"

"Beautiful property, very convenient with very comfortable neds. "

"Nice pool and breakfast. Exactly like my previous experiences at Hampton Inn except this was probably the the fewest people I've encountered when staying with this chain. It was very quiet. Had the pool to ourselves for an hour."

"Very comfortable room in a lovely town! Easy check in and check out."

"Friendly, helpful management & staff. Excellent breakfast, made to order omelettes. Quiet. great pool & jacuzzi. Clean."

"Better than expected! No complaints! Very impressed with the staff! Every staff member we encountered was kind, professional, helpful and pleasant! From the front desk employees, to the men who were taking care of the pool, to the staff shoveling snow and salting, to the women we observed pushing these heavy wagons to the gentleman responding to a service call who helped us find our way around….very impressive! It was our first time here and we’re discussing our next trip back with friends! You know you’re in a great place when you never need to call the front desk for anything! Keep up the good work Bentley Brook crew!"