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"My stay was horrible the first 2 days . My television and fridge did not work the first night . After spending 4 hours of my vacation taking to staff they moved my room . The television did not work in that room and they did not fix it so no television for 24 hours the next day after mentioning it again it was replaced. The grounds were maintained there were a couple of staff that were kind. Deyter was kind and helpful. The trolley stopped once . I saved for this vacation and I should have went...

"Everything was great!"

"Had the best time, lovey staff and entertainment all day."

"Our waiter at Torro Resturant, Jean Carlos and Smerlxn, we such a delight. They were friendly, helpful and had us laughing the entire time. Definitely the best dining experience for our entire trip. The other restaurants made our dinner felt rushed. The rooms were cleans and comfortable though the sofa bed was uncomfortable. The pools (adults and kids) were spacious, clean and accessible. The staff at the check-in and check-out desks were also very helpful. The concierge were extremely helpful...

"My family and I loved the time we spent at the Gran Princess we had a great time. The restaurant were great, rooms were spacious and clean . Staff was very friendly and welcoming"

"Excellent stay, would definitely go back again."

"We really enjoyed our stay at Baha Mar. There were so many different places to eat and so many activities for our children to enjoy. We definitely hope to make it back there again in the future."

"Very late check in. Concierge wasn’t overly helpful. Room service daily was nice, but we asked for certain items every day and had to keep asking. Very first world issues, but it was a bit frustrating. Weight room AC was out and it was very hot in there every morning."

"Very large compound"

"My stay here was amazing"

"Food was excellent. The staff was very helpful. The only complaint is that the water slides were either inconsistently open or some not open at all."

"Very relaxing and well maintained resort. Most staff were extremely helpful but there were a few who clearly did not want to be there… we tipped appropriately. Only complaint was not to do with the hotel itself but the guests. Our room was on the ground floor and we were woken up every night from 2am till 4am by guests going back to their rooms. The lifeguards did a nice job during the day keeping an eye on guests who had indulged too much but not at night."

"My stay was great, beautiful resort. The resort is 45 minutes from Montego Bay. Was not a big fan of the buffet at hotel."

"Great resort! Low key and relaxing!"

"En overall el hotel es excelente . Sus empleados y facilidades también . Lo que se atrasó fue la Cinta de motivo de cumpleaños. Se tuvo llamar múltiples veces ."

"Live"

"This was an amazing experience. Best Resort I’ve stayed at in Jamaica"

"The staff was very friendly and helpful. The hot tub was nice. The bar had a great drinks. However, the room that my friend and I stayed in smelled like sewage especially when we used the sink. On our third night, the AC was leaking, so we had to switch room."

"I had a wonderful time"

"Great family resort! Everything is well-maintained and there is a wonderful variety of food with five restaurants and a buffet. My only complaint is the snack areas, which often ran out of staples like fries and sauces. The bars could also use some improvement. Overall, a good stay!"